Chubb · 15 hours ago
Functional Business Analyst II
Chicago, IL
Full-time
Onsite
Mid Level
3+ years expChubb is a world leader in insurance, providing a range of insurance products and services globally. The Functional Business Analyst II will develop a deep understanding of the company’s Claims processes and systems, serving as a liaison to enhance existing systems and implement new technology solutions.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Analyze and determine the need to change a business process or application through new development or customization of a packaged solution
Rationalize existing applications to continuously improve functionality, eliminate redundancies, reduce cost, and drive maximum long-term business value
Align the business team around the scope of a solution and the logical requirements for the technical team to implement
Contribute to product roadmaps for assigned systems, including upgrades, enhancements, and integrations
Contribute to business cases and cost benefit analyses for new systems, features, or operational processes as required
Develop and deploy agile engineering best practices throughout development lifecycle
Develop a whole systems approach to analyze business issues and implement holistic solutions; consider upstream and downstream impacts
Develop understanding and apply BA core concepts of Need, Change, Solution, Stakeholder, Value and Context understanding the user journey and the end-product
Assist in projects by: Performing the role of Project Manager, Business Analyst and Tester when required Facilitating the negotiation of requirements amongst multiple stakeholders Delivering elements of solution design, including business rules, wireframes, or other detailed output with the implementation team Assist, coordinate or lead portions of small/simple projects Developing use cases and executing user acceptance plan and testing criteria Documenting process diagrams, training materials/job aids Coordinating and participating in implementations Assisting in resource allocation planning
Participate in the development of process controls that monitor system-efficiency and provide security within internal applications and external vendors
Coordinate issue resolution and escalation, and manage expectations across users and stakeholders
Report progress on assigned tasks
Qualification
Required
Bachelor's Degree and / or 3-5 years of related experience
Proficiency in MS Office (Outlook, Excel, Word, PowerPoint)
Agile and Waterfall methodologies
Insurance industry experience is a plus and Business Analyst experience preferred
Analyze and determine the need to change a business process or application through new development or customization of a packaged solution
Rationalize existing applications to continuously improve functionality, eliminate redundancies, reduce cost, and drive maximum long-term business value
Align the business team around the scope of a solution and the logical requirements for the technical team to implement
Contribute to product roadmaps for assigned systems, including upgrades, enhancements, and integrations
Contribute to business cases and cost benefit analyses for new systems, features, or operational processes as required
Develop and deploy agile engineering best practices throughout development lifecycle
Develop a whole systems approach to analyze business issues and implement holistic solutions; consider upstream and downstream impacts
Develop understanding and apply BA core concepts of Need, Change, Solution, Stakeholder, Value and Context understanding the user journey and the end-product
Assist in projects by performing the role of Project Manager, Business Analyst and Tester when required
Facilitating the negotiation of requirements amongst multiple stakeholders
Delivering elements of solution design, including business rules, wireframes, or other detailed output with the implementation team
Assist, coordinate or lead portions of small/simple projects
Developing use cases and executing user acceptance plan and testing criteria
Documenting process diagrams, training materials/job aids
Coordinating and participating in implementations
Assisting in resource allocation planning
Participate in the development of process controls that monitor system-efficiency and provide security within internal applications and external vendors
Coordinate issue resolution and escalation, and manage expectations across users and stakeholders
Report progress on assigned tasks
Communicate effectively through presentation and written notification
Multi-task and pivot to changing priorities in a fast-paced environment
Work independently or as part of a team
Build collaborative working relationships
Problem-solve using process, workflow, or technology in an organized and logical manner
Develop solutions in a cost-effective and customer-centric manner
Demonstrate continuous learning and improvement approach in self and work
Exercise professional judgment, assume responsibility for decisions and outcomes
Influence others with facts, trend analysis and other supporting data, negotiate effectively for win-win outcomes, and engage and motivate team members
Embrace change and successfully implement new approaches and ideas
Preferred
Business Analyst experience preferred
Fluency in business Spanish
Insurance industry experience is a plus
Benefits
Health insurance
Dental insurance
Tuition reimbursement
A company-match 401(k) plan
Disability insurance
Life insurance
Employee referral bonuses
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
Media OutReach Newswire
2026-01-22
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-08
Company data provided by crunchbase