Primestin Care · 1 day ago
Strategic Partnership Liaison
St George, UT
Full-time
Hybrid
Mid Level
$60K/yr - $70K/yr
3+ years expPrimestin Care is dedicated to providing patient-centered healthcare and is seeking a Strategic Partnerships Liaison to manage all partnership and vendor relationships. The role involves overseeing issues related to partnerships, coordinating with internal teams, and driving process improvements to enhance care coordination and operational workflows.
Hospital & Health Care
Hiring Manager
Laura Murphey, M.S IOP
Responsibilities
Own and manage all external partnerships and vendor relationships for Primestin Care
Serve as the primary point of contact for partner communication, escalations, and ongoing relationship management
Ensure partners align with Primestin Care’s care coordination standards, workflows, and service expectations
Coordinate regular partner touchpoints and follow-ups as needed
Act as the lead when concerns arise related to Primestin Care, care coordination, or partner performance
Investigate issues, identify root causes, and facilitate meetings with internal teams and external partners to drive resolution
Document concerns, action items, and resolutions to support accountability and learning
Escalate high-risk, recurring, or systemic issues to the Director of Operations with clear recommendations
Identify gaps, inefficiencies, or risks in partnership and care coordination workflows
Collaborate with operations and care coordination teams to design and implement process improvements
Develop, refine, and maintain SOPs related to partnerships, vendors, and coordination processes
Support operational initiatives that improve quality, consistency, and member experience
Work closely with Care Coordination, Operations, Clinical, and Leadership teams
Act as a bridge between internal teams and external partners to ensure clarity, alignment, and timely communication
Support onboarding of new partners and vendors in coordination with Operations
Qualification
Required
3+ years of experience in healthcare operations, care coordination, partnerships, or vendor management
Strong understanding of healthcare workflows and care coordination models
Demonstrated ability to independently manage complex relationships and resolve operational issues
Strong communication and facilitation skills, including handling sensitive or escalated situations
Highly organized with strong documentation and follow-through
Preferred
Experience working with DPC, value-based care, or care navigation models
Background in process improvement, quality initiatives, or operations consulting
Familiarity with healthcare vendors such as imaging centers, specialty providers, surgical facilities, or virtual care partners
Benefits
12 paid holidays plus 3 weeks of paid time off to balance work and life.
Comprehensive insurance coverage including health, dental, vision, and accident plans tailored for your well-being.
Discounted membership to Zion HealthShare.
Free membership for you and your dependents to Primestin Care Clinic.
Invest in your future with a 401k plan backed by a solid 4% match from us.
Free snacks and regular lunches available onsite.
Company
Primestin Care
Primary Care from Anywhere. We manage and optimize all aspects of your medical needs into a one-stop service.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase