Pharma Logistics · 7 hours ago
Field Service Representative I - Dallas, TX
Libertyville, IL
Full-time
Hybrid
Mid Level
4+ years expPharma Logistics is a company specializing in reverse pharmaceutical services, and they are seeking a Field Service Representative I. This role involves providing services to customers in an assigned territory, maintaining compliance, and ensuring high levels of customer satisfaction through effective communication and relationship management.
BiotechnologyMedicalTransportation
Responsibilities
Complete responsibility for servicing accounts in an assigned territory
Coordinate and book travel to perform service events to meet and exceed customer expectations
Maintain Pharma Dispatch compliance
Accurate recording of pharmaceutical inventory via laptop computer
Package pharmaceutical products into shipping boxes
Coordinate shipping arrangements with FedEx and UPS
Meet or exceed assigned KPI/Metrics based on service quality, customer feedback, and overall productivity
Ensure timely and appropriate communication with all key stakeholders and customers
Develop and maintain strong business relationships with new and current customers in order to drive best in class customer satisfaction
Manage and maintain expenses
Up to 75% of daytime and overnight travel
Ability to meet client needs through high level of travel
Other ad hoc projects & reports
Qualification
Required
High school or GED diploma or equivalent work experience
Minimum 4 years of industry or equivalent experience
Must be able to work remotely and in a self-motivating capacity
High level of accuracy and attention to detail
Proficiency with computers and MS Office
Ability to prioritize multiple tasks with varying urgency
Exceptional organization and time management skills
Ability to work independently as well as in a team
Self-starter and able to work in a fast-paced environment
Proven track record in providing superior service to multiple accounts in a multi city territory
Experience performing multiple service calls on a daily basis
Knowledge of pharmaceuticals and controlled substances
Company
Pharma Logistics
Pharma Logistics is a pharmaceutical company that provides pharmaceutical waste and inventory management services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David A. Hargraves
Chief Executive Officer
Recent News
GlobeNewswire News Room
2025-01-08
Company data provided by crunchbase