Snowflake · 1 week ago
Head of Revenue Enablement Operations & Shared Services
US-CA-Menlo Park
Full-time
Onsite
Director/Executive
$260K/yr - $341K/yr
10+ years expSnowflake is about empowering enterprises to achieve their full potential, and they are seeking a Head of Revenue Enablement Operations & Shared Services. In this role, you will architect the infrastructure that powers Snowflake’s global Go-To-Market enablement engine, overseeing systems, data, and processes for effective learning delivery.
AnalyticsArtificial Intelligence (AI)Cloud Data ServicesData ManagementEnterprise SoftwareSoftware
Responsibilities
Own our enablement tech stack, including LMS (Learning Management System), CMS (Content Management System), and conversation intelligence tools, and customer-facing enablement platforms. Work cross-functionally with teams owning our broader tech stack as needed
Ensure all platforms are optimized for AI-driven content surfacing, predictive coaching, and automated tagging to improve field searchability and personalization
Oversee the reliability, security, and access of the Snowflake-specific environments used for revenue training & education
Creating a standardized intake, prioritization and program management approach that aligns with GTM priorities
Define and deliver the KPIs for the entire enablement org. Build dashboards that track proficiency, adoption, and consumption, linking enablement activity to revenue outcomes
Maintain the global GTM readiness roadmap, ensuring all audience pods are aligned and avoiding 'enablement fatigue' in the field
Own the operational delivery of Snowflake certifications, from exam proctoring and badge issuance to the long-term lifecycle of professional credentials
Establish and enforce global standards for certification integrity, ensuring our credentials remain a gold standard in the industry
Qualification
Required
10+ years of experience in Revenue Operations, Enablement Operations, or Business Technology, with 5+ years leading global, high-performing teams across AMER, EMEA, and APJ
Proven track record of delivering a 'Center of Excellence' (CoE) model, managing centralized infrastructure and standardized processes for decentralized, audience-facing delivery teams
Deep architectural and administrative experience with a complex global enablement stack, including at least two of the following: Highspot, Mindtickle, Docebo, or Salesforce
Direct experience owning the operational delivery of professional certification programs, including exam integrity, proctoring systems, and digital credential lifecycles
Experience managing a centralized global intake process using data-driven prioritization frameworks to align the roadmap with GTM priorities
Demonstrated ability to oversee the reliability and security of technical training environments (sandboxes) used for field education and customer workshops
Specialized experience building operational frameworks and taxonomies for a consumption-based business model (Land, Expand, and Consume)
Expert proficiency in translating raw GTM data into executive-level reporting that links enablement engagement directly to revenue outcomes (e.g., ramp time, win rates, and NRR)
Success leading large-scale, multi-region technical migrations for 2,000+ users with zero downtime and high field adoption
Preferred
Proven success in designing an AI-first enablement architecture, including the use of RAG (Retrieval-Augmented Generation) and automated metadata tagging to power predictive field coaching
Hands-on experience scaling cloud-based lab environments for high-fidelity technical simulations and complex data migration role-plays
Experience building closed-loop reporting systems that use machine learning or predictive modeling to identify which enablement activities best predict top-tier quota attainment
Deep expertise in leading global organizational pivots, ensuring technical consistency while accounting for local cultural and compliance nuances
Company
Snowflake
Snowflake is a cloud data platform that provides a data warehouse as a service designed for the cloud.
5001-10000 employees
H1B Sponsorship
Snowflake has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (428)
2024 (281)
2023 (154)
2022 (182)
2021 (113)
2020 (98)
Funding
Current Stage
Public CompanyTotal Funding
$2.03BKey Investors
Sequoia CapitalICONIQ GrowthAltimeter Capital
2022-04-19Post Ipo Equity· $621.46M
2020-09-16IPO
2020-02-07Series G· $479M
Leadership Team
Sridhar Ramaswamy
Chief Executive Officer
Benoit Dageville
Snowflake Co-founder, President of Product
Recent News
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