Courier Health · 11 hours ago
Director of People Operations
New York, NY
Full-time
Onsite
Director/Executive
$200K/yr - $230K/yr
7+ years expCourier Health is on a mission to reinvent how people living with chronic and rare diseases are supported. They are seeking an experienced Director of People Operations to lead their people strategy and enhance the employee experience while aligning it with business objectives.
Health CareMedicalmHealth
Hiring Manager
Ariel Sachtjen
Responsibilities
Champion and evolve company culture through intentional programs and initiatives
Design and execute comprehensive onboarding and employee development programs
Create and manage performance management systems that drive accountability and growth
Build employee engagement initiatives that foster connection and belonging across remote/hybrid teams
Partner with executive leadership to align people strategy with business objectives
Design and implement scalable HR infrastructure, policies, and processes to support company growth
Lead talent acquisition strategy and build recruiting operations to attract top-tier healthcare and tech talent
Develop data-driven insights on workforce trends, retention, and organizational health
Oversee all HR operations including HRIS management, benefits administration, and payroll coordination
Ensure compliance with employment laws and regulations across all locations
Manage compensation strategy, equity programs, and total rewards philosophy
Develop and maintain employee handbook, policies, and HR documentation
Build and mentor a high-performing people operations team as the company scales
Coach managers on people management best practices, difficult conversations, and team development
Lead organizational design efforts to optimize team structure and reporting relationships
Qualification
Required
7+ years of HR/People Operations experience, with at least 3 years at a high-growth startup
Proven track record building people operations from early stage through scale (ideally in healthcare, tech, or high-growth startups)
Deep expertise in employment law, HR compliance, and risk management
Experience with HRIS platforms and HR tech stack implementation
Strong business acumen with ability to translate people metrics into strategic insights
Comfortable with ambiguity and building processes from scratch
Data-driven decision maker who balances analytics with human intuition
Passionate about creating inclusive, equitable workplaces
Benefits
Highly competitive pay, including equity
Top notch health benefits
Flexible PTO
Paid parental leave
Monthly healthy lifestyle stipend
Team events and bi-annual off-sites
Career coaching opportunities
Open office with unlimited coffee, snacks, etc.
Company
Courier Health
Courier Health is a software company that develops patient engagement platform designed to deliver personalized experiences from end to end.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$20.45MKey Investors
Norwest
2024-07-08Series A· $16.5M
2021-08-05Seed· $3.95M
Leadership Team
Danny Sigurdson
Founder, CEO
Jimmy Pomponio
Founder, Advisor
Recent News
2025-11-24
2025-10-28
Company data provided by crunchbase