Cincinnati Children's Office of Academic Affairs and Career Development · 1 day ago
Analyst II - Epic Trainer (Clin Doc)
Cincinnati, OH
Full-time
Hybrid
Entry, Mid Level
$82K/yr - $104K/yr
2+ years expCincinnati Children's Office of Academic Affairs and Career Development is seeking an Analyst II specializing in Epic EMR (Clinical Documentation). The role involves leading and supporting education initiatives for Epic clinical documentation systems, including designing and delivering training programs for various healthcare professionals.
Hospital & Health Care
Responsibilities
Analyze, design, implement, and maintain moderately complex training systems that greatly improves understanding and navigation of Epic to support clinical care and patient management
Utilize development lifecycle processes, operating procedures, and documentation to implement and support system solutions
Drive the scheduling of clinical systems training and build environments to ensure currency and usability for end user training
Independently develop educational technology content for applicable use
Recommend opportunities for and participate in process improvement to advance education and learning processes, including content tracking, review, and revision
Drive the use of multivariate learning modalities to address adult learning styles and clinical system education needs
Take ownership of tasks with a sense of urgency and drive them to completion
Take initiative and proactively identify work that needs to be done
Communicate with supervisors regarding overall issues and roadblocks
Identify appropriate resources needed to complete small to medium projects
Support communication on project-related issues and developments
Work effectively with cross-functional teams
Attend and participate in design and leadership team meetings for clinical applications deployed throughout the hospital
Consult with end users to ensure clinical system applications and training materials support global and unique patient care delivery processes
Network with internal and external experts to identify best practices for clinical system use and training
Promote the use of industry best practice tools to support efficiency and innovative education and learning
Maintain currency in the field by participating in educational opportunities provided by vendors and other customer connections
Conduct and participate in instructional sessions
Apply knowledge to continuously improve skills
Develop and maintain positive relationships both internal and external to CCHMC
Motivate others and encourage teamwork
Work well with others and foster a positive team environment
Prepare oral and written presentations
Support and/or lead the design, development, and implementation of new and enhanced application requests
Support and/or lead project plans and other project-related documentation for moderately complex projects
Determine project scope and coordinate appropriate resources
Prioritize, organize, and complete assigned tasks and associated documentation based on supervisor or customer directives
Seek appropriate resources needed for activities
Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues
Work effectively with cross-functional teams to ensure proper system integration
Consult with and support the end user community to develop and validate requirements for system solutions
Develop collaborative professional relationships with customer groups and key stakeholders
Demonstrate advanced troubleshooting skills
Ensure outstanding end-user support, including monitoring Service Level Agreements for incident management and collaborating with other teams to ensure customer-centered support
Apply critical thinking to work through problems and identify positive solutions
Plan and execute user support through clinical system training and the creation and curation of advanced education and training materials
Adhere to and promote continual adoption of change management policies and procedures
Interact with all levels of staff throughout the Medical Center in a collaborative manner
Demonstrate a strong sense of personal accountability
Model outstanding customer service behavior, including timely and effective follow-up
Maintain CCHMC service standards of being Courteous, Attentive, Respectful, Enthusiastic, and Safe (CARES)
Qualification
Required
Bachelor's Degree or equivalent combination of education and experience
2+ years of work experience in a related job discipline
Preferred
EPIC certification
Prior eLearning creation experience
Bachelor's degree in nursing, respiratory therapy, or a related clinical field
3 years of experience developing and implementing training strategies focused on clinical information systems, including classroom training and content creation
Strong project management skills
Company
Cincinnati Children's Office of Academic Affairs and Career Development
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Cincinnati, Ohio, US
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase