CreAdd · 3 hours ago
Administrative Assistant
Pearl, MS
Full-time
Onsite
New Grad, Entry Level
0+ years expCreAdd is seeking an Administrative Assistant to manage incoming calls and greet customers in a professional manner. The role involves directing callers, entering customer data, and assisting with clerical duties while maintaining a clean and organized workspace.
Marketing & Advertising
Responsibilities
Receives calls and determines the nature of their business and directs callers to their destination
Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers
Greets customers and determines the nature of their visit in a friendly and professional manner while directing them to the relevant personnel
Notifying the appropriate person that a customer is waiting and introduces the customer to a salesperson
Answers incoming phone calls in a friendly and professional demeanor
Directs caller to appropriate department or individual or takes a thorough message
Provide basic information about the dealership such as inventory
Communicates with callers and visitors in a professional, friendly and efficient manner
Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership
Enters data into prospect tracking system and runs prospect reports for managers
Communicates messages to the appropriate parties in a timely manner
Types memos, correspondence, reports and other documents
Assists service customers during the morning and evening service rush whenever possible
Assists with clerical duties as requested such as scheduling and managing test drives, service appointments, or sales consultations
Maintain customer records, file paperwork, manage inventory and process basic transactions or customer follow-ups
Maintain a clean, organized and stocked desk, showroom, and customer waiting area
Maintains a professional appearance
Other tasks as assigned
Qualification
Required
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Excellent communication skills
The ability to maintain a friendly and professional environment in person and over the phone
Familiarity with basic office software and dealership systems
Company
CreAdd
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase