CTC · 1 day ago
ATM Field Service Technician
Grand Rapids, MI, US
Full-time
Onsite
New Grad, Entry LevelCTC is a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. They are seeking an ATM Field Service Technician to perform maintenance, repairs, and component replacements on ATMs, while ensuring customer issues are resolved according to SLA agreements.
AnalyticsConsultingProduct ResearchTraining
Responsibilities
Perform minor maintenance, repairs, and component replacement at the module level
Maintains parts inventory and related records
Provides status reports throughout the service repair
Diagnose problems based on the information provided in the call and through the error logs on the ATM
Responsible for ownership of customer issues until resolution according to SLA agreements
Practices security safety procedures when working with ATM's and or within financial institution
Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required
Qualification
Required
Perform minor maintenance, repairs, and component replacement at the module level
Maintains parts inventory and related records
Provides status reports throughout the service repair
Diagnose problems based on the information provided in the call and through the error logs on the ATM
Responsible for ownership of customer issues until resolution according to SLA agreements
Practices security safety procedures when working with ATM's and or within financial institution
Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required
Company
CTC
CTC engages in cross-disciplinary business activities that respond to the research, scientific, technological, creative and educational needs of the leather, leather goods, footwear, apparel and textile industries.
Founded in 1899
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase