Agate Software · 19 hours ago
Training Program Facilitator
United States
Full-time
Remote
Entry, Mid LevelAgate Software is dedicated to revolutionizing grant management for government agencies and nonprofits. They are seeking a proactive Training Program Facilitator to lead the coordination and delivery of impactful training experiences for internal teams and external clients, ensuring exceptional product understanding and user confidence in their software.
Computer Software
Responsibilities
Lead Training Coordination and Delivery : Organize and facilitate high-quality, interactive training sessions for clients and internal teams. You’ll schedule sessions, manage participant communications, and oversee all logistics to ensure smooth program execution
Develop and Maintain Training Resources : Create, update, and manage training content that meets the diverse needs of clients and employees. Leverage a variety of formats, including eLearning modules, live demonstrations, and virtual classrooms, to enhance learning and retention
Enhance the eLearning Library : Build out a robust eLearning library and maintain its relevance and quality, ensuring training materials are easily accessible, up-to-date, and tailored to the needs of our end users
Manage Learning Management System (LMS) : Serve as the LMS expert, uploading and organizing training materials, troubleshooting user issues, and optimizing LMS functionality to support training delivery and participant engagement
Deliver Customized Client Training : Facilitate engaging, tailored training sessions for clients, demonstrating Agate’s software capabilities and customization options to maximize client satisfaction and product adoption
Ensure Documentation Excellence : Maintain well-organized, comprehensive documentation for all training programs, making resources readily available to enhance continuity and efficiency
Qualification
Required
Strong organizational abilities, with a proven track record in managing logistics for complex training programs and high attention to detail
Experience developing engaging training materials across multiple formats, including eLearning, in-person, and virtual sessions, with proficiency in authoring tools like Articulate
Proficiency with LMS platforms and familiarity with video editing tools (e.g., Camtasia) to ensure high-quality content delivery and support a seamless training experience
Strong interpersonal skills to engage learners at all levels, fostering a collaborative, open environment during training sessions
A proactive approach to troubleshooting training-related issues, with the ability to work independently, prioritize tasks, and adapt quickly to evolving needs
Company
Agate Software
Agate Software, the US affiliate of IGX Solutions, was founded in 1991 in Okemos, Michigan.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase