Jordan Valley Health · 13 hours ago
Junior Systems Administrator
Springfield, MO
Full-time
Onsite
Entry Level
3+ years expJordan Valley Health is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. The Junior Systems Administrator is responsible for maintaining IT infrastructure, ensuring optimal performance and user accessibility, monitoring system performance, troubleshooting issues, and managing user accounts and permissions.
Health CareHospital
Responsibilities
Create and manage user accounts across organizational systems in accordance with JV’s approval protocols; perform account unlocks, password resets, and access adjustments as needed
Provide first-level troubleshooting, technical assistance, and support for incoming requests related to computer systems, software, hardware, and network issues. Use diagnostic techniques to gather detailed information and document clear problem summaries for escalation when appropriate
Assist in developing training materials and delivering user training. Communicate technical information in clear, accessible language and guide users through troubleshooting steps using structured questioning
Install, configure, modify, and repair computer hardware, software, and peripheral equipment as assigned. Support the team in maintaining accurate inventory records and tracking equipment assignments
Apply operating system patches, updates, and upgrades on a routine schedule. Support the configuration of new services and the maintenance of administrative tools and utilities
Participate in reviewing system outage resolutions, documenting outcomes, and identifying issues related to configuration management or failed changes
Qualification
Required
Knowledge of and experience with, DHCP, DNS, Exchange, TCP/IP, Active Directory, MS Server OS's and Microsoft 365
Preferred
Associate's degree in computer-related field is preferred; appropriate experience may be substituted
3 years of experience in Tier 1-2 technical support or equivalent role responding directly to customer requests is preferred
Knowledge of and experience with Type 1 Hypervisors, such as Hyper-V, VMWare or KVM, Microsoft 365, HPE Equipment, SAN, Terminal Servers, VOIP
CompTIA Certifications are a plus; Microsoft certifications are a plus
Benefits
Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available
Nine paid holidays per year.
Company
Jordan Valley Health
At Jordan Valley Health, we're dedicated to improving the health of Southwest Missouri through access and relationships.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Stinson
Chief Executive Officer
Recent News
Springfield Business Journal
2026-01-24
2025-04-24
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