Premier Solutions Analyst - Remote jobs in United States
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Lazer Logistics · 11 hours ago

Premier Solutions Analyst - Remote

Lazer Logistics is the industry leader in third-party yard management services, seeking a Senior Premier Solutions Analyst to provide analytical expertise to support business development and decision making. The role involves managing critical partnerships and collaborating with customers and internal teams to drive value creation and streamline operations.

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Responsibilities

Customer Relations: Strategic focus on assigned accounts. Collaboration with customers on projects, value creation, and new opportunities. Regular business reviews with operations and customers. Coordination with customers of at-risk accounts utilizing improvement plan management
Collaboration (Internal): Support the Sales team and assist with streamlining the workload required by customers. Daily touchpoint with assigned NAVP of Sales to prioritize workload. Coordination across departments on new business startups & changes to existing business. Customer contract renewal analysis and assistance
Reporting/Analytics: Utilizing the Master Customer Power BI model to analyze & present KPI's / ROI Analysis on customer projects. Margin review and improvement strategy analysis. Data analysis of production reports from customer systems. Work in several systems to assist with all analytics - ERP (accounting), Access Database, Fleet Systems, Salesforce etc. Salesforce utilization for updating Accounts, Opportunities and Reports
Reconciliation: Audit and align production reporting metrics to ensure compliant reporting and accurate trend analysis. Support various review touchpoints (Customer Ops, Customer Invoice, Accounts Receivable, Customer Damage)
Other: Actively participate in continuous learning sessions to be knowledgeable about our products and services - be curious and have a desire to learn
Provide strategics insights and feedback to the Commercial leadership team
Train and mentor level junior analysts and team members
Adhere to budgeting initiatives for enterprise customers and operational reviews
Successfully support and execute tiered customer reporting methodology
Travel is required to support customers approximately 30% of the time

Qualification

Power BIData analysisSalesforceERP systemsAccess DatabaseCustomer relationsCollaborationMentoringContinuous learning

Required

Analytical expertise in supporting business development and decision making
Customer-facing experience managing critical/high revenue partnerships
Strategic focus on assigned accounts and collaboration with customers
Experience in conducting regular business reviews with operations and customers
Coordination with customers of at-risk accounts utilizing improvement plan management
Support for the Sales team and assist with streamlining workload required by customers
Daily touchpoint with assigned NAVP of Sales to prioritize workload
Coordination across departments on new business startups & changes to existing business
Customer contract renewal analysis and assistance
Utilization of Master Customer Power BI model to analyze & present KPI's / ROI Analysis
Margin review and improvement strategy analysis
Data analysis of production reports from customer systems
Experience working in several systems including ERP (accounting), Access Database, Fleet Systems, Salesforce
Salesforce utilization for updating Accounts, Opportunities and Reports
Audit and align production reporting metrics for compliant reporting and accurate trend analysis
Support various review touchpoints (Customer Ops, Customer Invoice, Accounts Receivable, Customer Damage)
Participation in continuous learning sessions to be knowledgeable about products and services
Provide strategic insights and feedback to the Commercial leadership team
Train and mentor junior analysts and team members
Adhere to budgeting initiatives for enterprise customers and operational reviews
Support and execute tiered customer reporting methodology
Willingness to travel approximately 30% of the time

Company

Lazer Logistics

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Lazer Logistics is a logistics company that provides yard spotting, yard shuttle, and trailer services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-03-29Acquired

Leadership Team

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Adam Newsome
CEO
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Melanie Sandlin
Chief Information Officer
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Company data provided by crunchbase