Equip · 6 days ago
Meal Support Specialist - Registered Dietitian - Part Time, Remote, PM Shift
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. The Meal Support Specialist will provide direct support to caregivers of Equip patients by offering guidance on meal-related questions and challenges, ensuring adherence to individualized treatment and meal plans.
Health CarePersonal HealthWellness
Responsibilities
Via a chat hotline, sufficiently answer incoming inquiries related to meal planning, nutritional needs, and behavioral challenges in a timely, professional, and supportive manner in line with that patients’ individualized treatment and meal plans as well as Equip protocols and treatment philosophy
Convert escalated or complex inquiries to phone or video support to ensure timely resolution
Monitor the chat queue to ensure timely responses, prioritizing multiple conversations at once while maintaining quality and professionalism
Complete administrative tasks including documentation of interactions and messaging triage/response as appropriate
Maintain patient confidentiality and adherence to all company policies and procedures
Deliver on response time, resolution and satisfaction SLAs
Participate in required training and internal meetings
Perform other duties as assigned
Qualification
Required
Minimum of a bachelor's degree at a US accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) and an RDN credential
Licensed RDN required
Strong skills in communication and collaboration with diverse teams
Experience working on interdisciplinary teams
Organized and results-driven
Ability to understand and balance business needs and clinical priorities
Comfortable in a fast-paced environment, subject to rapid change and innovation
Minimum of 4 shifts per week required, primarily afternoon/evening
At least one weekend shift (Saturday or Sunday) required per week
Primary shift: 2:00pm–9:00pm EST
Preferred
Eating disorder experience preferred
Exposure to family based eating disorder treatment approaches and providing meal support preferred
Occasional schedule adjustments for clinical coverage preferred
Benefits
Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
401K Retirement Plan!
$50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
Company Laptop.
Company
Equip
Equip gives families lasting recovery from eating disorders through dedicated virtual care teams and gold-standard treatment delivered at home.
H1B Sponsorship
Equip has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (7)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$163.81MKey Investors
TCGOptum VenturesF-Prime
2025-07-30Series Unknown· $54.15M
2024-04-11Series C· $35M
2022-02-16Series B· $58M
Recent News
General Catalyst
2025-12-26
Behavioral Health Business
2025-09-19
Behavioral Health Business
2025-08-02
Company data provided by crunchbase