REE Medical · 7 hours ago
Quality Assurance Specialist
United States
Full-time
Remote
Entry, Mid Level
$23/hr - $27/hr
2+ years expREE Medical is dedicated to providing high quality medical evidence to clients and is seeking a Quality Assurance Specialist. The role involves ensuring accuracy and compliance in the processing of Disability Questionnaires, reviewing change requests, and maintaining high standards of service in collaboration with the Operations Department.
ConsumerHealth CareMedical
No H1B
U.S. Citizen Only
Responsibilities
Serving as a skillful Disability Benefits Questionnaire (DBQ) Quality Check Expert finalizing all pertinent information completed on the DBQ, ensuring total completion and accuracy of document in relation to departmental goals
This includes reviewing and processing change requests determining which areas of the DBQ require updating, ensuring total completion and finalization of those requests, utilizing the Disability Rating Guide and ECFR ensuring updated DBQs meet quoted projections, and verifying disability rating requirements and criteria for aligned conditions. This can be hundreds of pages of medical documents on a day-to-day basis. This level of detail is a key part of your QA success
This also includes formalizing all files and sending approved DBQs to clients
This also includes ensuring all processes and procedures related to Compliance and the DBQ process are followed and safeguarding personally identifiable information / personal health information across the different communications both internally or externally
This also means you are working diligently to meet or exceed all department established expectations and goals, such as the team's productivity goals, quality goals, timeline goals, error rate goals, completeness of file goals, internal tagging timeline goals, etc. while maintaining a daily productivity log
Serving as a VA Rating Schedule expert, able to determine disability rating requirements and understanding which different criteria aligns best with the Client's conditions as you process change requests and update DBQs via provider or clinic feedback
Communicating with all internal or external stakeholders appropriately confirming any additional information or other document clarifications are adjusted on the DBQ with accuracy and efficiency ensuring a high quality questionnaire is processed to the next step of the product lifecycle
This can include external communications to providers, clinics, and clients addressing several areas within the DBQ process, such as provider updates, client questions, file content updates or statuses, concerns, and overall general DBQ support. Communications can vary, such as tagging, emailing, texting, and calling as needed
Serving as the final qualify check in the completeness and accuracy of the completed DBQ, confirming all vital information impacting the validity of the medical evidence
Qualification
Required
2+ years of experience in medical record administration, medical transcription, insurance claim processing, or other related field
Proficiency in Microsoft Office Suite and navigating multiple platforms including Salesforce, ZoHo, Slack, Teams, etc
Comfortability being on the phone whether sitting or standing for extended periods of time
Highly organized, have multi-tasking skills, and efficient in ambiguous situations
Proactive thinking, consistently foreseeing and preparing for forthcoming challenges or opportunities
Excellent interpersonal and communication skills for facilitating effective collaboration across various departments and levels of the organization
Expert level attention to detail
Experience in start-up or early-stage environments with little or no defined infrastructure or processes
Track record of working in a fast-paced, fluid environment
Analytical and problem-solving orientation
High school diploma or equivalent required
Preferred
Any experience in a highly regulated position where hundreds of documents crossed your desk daily, along with using tools such as Adobe to manipulate the different PDF form fields is a plus
Previous experience in the medical industry is a Plus!
Previous experience operating in a data driven environment, reporting on daily activities is a Plus!
Previous experience working with the Veteran community or within the VA regulations is a Plus!
A.S., B.A., B.S. degrees are a Plus!
Benefits
Health, dental, and vision insurance with Company-sponsored Life Insurance
Retirement savings plan with company match
Vacation time off, sick time off, and holidays
Ongoing training and development programs
Opportunities for advancement within the company
Flexible work schedules
Remote first environment with companywide conferences annually
Employee assistance program for personal and family well-being
Employee discounts on products and services through Insperity
Recognition programs for outstanding performance
Company-sponsored social events and activities
Company
REE Medical
REE Medical supports claims for disability benefits with medical documentation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick Schneider
Chief Financial Officer
David Kestenberg
Chief Information Officer
Recent News
2025-11-11
Company data provided by crunchbase