Developmental Therapy Associates · 20 hours ago
Front Desk Coordinator Winston Salem
Winston-Salem, NC
Full-time
Onsite
Entry Level
$30K/yr - $40K/yr
2+ years expDevelopmental Therapy Associates is seeking a Front Desk Coordinator to oversee the Front Desk operations of the company. The role involves managing patient appointments, ensuring smooth communication, and maintaining a clean reception area to support the overall efficiency of the team.
Health CareTherapeuticsWellness
Responsibilities
Ensuring the internal and external communications of the company flow smoothly and efficiently
Keeping a good working relationship with all referral sources, both new and existing
Overseeing the setting of patient appointments efficiently and for maximum production
Ensuring that appointments by patients are kept
This includes rescheduling within the same week when possible
Enforcing DTA Arrivals Policy (“No show” and 24- hour cancellation policies)
Ensuring referrals convert into evaluations with minimal delay
Tracking referrals
Completing insurance authorizations and re-authorizations on time to prevent a lapse in therapy services
Ensuring all services provided have full billing information obtained before service is rendered
Tracking Referrals
Ensuring front desk collections are done fully and on time (same day of service)
Assisting with marketing and public relations
Maintain the reception area, keeping it clean and free of clutter
Maintain an orderly & clean waiting area
Ensure it is clean, chairs put away, etc
Qualification
Required
High School Diploma or GED
At least two years of training or experience in customer service and office work
Computer Proficiency (PC)
Strong verbal and written communication skills
Ability to work independently
Preferred
A college degree in business administration or equivalent
Medical Office 1 year
Medical Receptionist: 1 year
Computer skills: 1 year
Medical receptionist: 1 year
Benefits
Medical
Dental
Health
Vision
Paid vacation
Company
Developmental Therapy Associates
Developmental Therapy Associates provides occupational and speech therapy services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joseph Torres, MBA
President & CEO
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