Director of Programs jobs in United States
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WATCH CDC · 18 hours ago

Director of Programs

WATCH CDC is a nonprofit organization dedicated to promoting affordable housing and empowering underrepresented residents in the Waltham area. The Director of Programs provides strategic leadership, staff supervision, and program oversight to ensure high-quality service delivery and alignment with the organization’s mission and goals.

Non-profit Organization Management
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Hiring Manager
Brianna Polanco Smith, MBA
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Responsibilities

Supervise, manage, and support the professional development of staff, including onboarding and training of new employees
Hold monthly supervisory meetings and check-ins as needed with Program lead staff
Facilitate bi-weekly all-staff meetings
Complete six-month evaluations for new staff and annual performance evaluations for all program staff
Lead staff training as needed and coordinate twice-yearly staff social gatherings
Supervise administrative interns
Ensure all staff have current, signed job descriptions on file
Coordinate with the HR consultant on personnel matters
Review and respond to Paid Medical and Family Leave (PMFL) requests
Provide recommendations for updates to the Employee Handbook
Monitor ongoing Housing Clinic needs and ensure appropriate coverage when staff are out
Supervise Housing Clinic staff and interns
Manage or oversee emergency housing cases as needed
Manage relationships with external partners and contracted consultants
Participate in agency partner collaborative meetings
Ensure completion of all required reports and compliance documentation
Represent WATCH at funder convenings and external meetings
Provide direct support to staff to ensure program milestones and deliverables are met
Review applications for tenant assistance fund and recommend action
Oversee program data collection to meet grant requirements and Board reporting needs
Create Salesforce lists and reports to support program staff and organizational planning
Collaborate with the Director of Operations to prepare invitations, send e-news invitations, develop the program agenda, prepare board election materials, and ensure a successful event
Work with Executive Director to lead and implement a strategic planning process every three years, incorporating input from staff and clients

Qualification

Program ManagementStaff SupervisionSalesforce CRMCommunity OutreachData TrackingInterest in Social JusticeBilingual (Spanish/Creole)Written CommunicationVerbal Communication

Required

Five years of experience or more in a Program Director or similar position
Experience in customer service or community outreach to a diverse community
Strong written and verbal communication skills
Proficiency with Salesforce Customer Relationship Management (CRM), Microsoft Office Suite and Google Docs, and experience with data tracking

Preferred

Interest in and passion for social justice
Experience in a non-profit setting meeting community needs of a diverse community
Familiarity with the Waltham or Metrowest community
Bilingual in Spanish, Haitian Creole or other

Benefits

Paid vacation starting at 3 weeks a year, increasing to 5 weeks a year at 5 years of employment.
Individual health and dental insurance paid at 80% or reimbursed.
Paid sick time of 12 days a year.
Employer contribution to 403b of at least 3% of salary per year.
13 paid holidays, 2 personal days a year.

Company

WATCH CDC

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WATCH brings neighbors together to take action and build a stronger community in Waltham, MA.

Funding

Current Stage
Early Stage
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