RedStream Technology · 7 hours ago
Change Management Specialist
Bridgewater, NJ
Contract
Hybrid
Senior Level
$60/hr - $70/hr
5+ years expRedStream Technology is seeking a Change Management Specialist to support their Business Transformation Office by enabling effective adoption and sustained use of enterprise business and technology solutions. The role involves partnering with business stakeholders, IT teams, and vendors to coordinate change activities, document operational impacts, and support readiness for implementation milestones.
RecruitingSmall and Medium BusinessesStaffing Agency
Responsibilities
Conduct change impact assessments and document impacts by function, role, and region (as applicable)
Support readiness planning and execution activities, including stakeholder engagement, communications planning, and go-live preparation
Coordinate readiness checkpoints with Business owners, IT teams, and vendor resources to confirm preparedness for cutover, go-live, and stabilization
Identify change risks and adoption barriers, and support mitigation actions to improve engagement and execution
Support change reinforcement activities to promote consistent understanding and adoption of new ways of working
Facilitate working sessions with Business SMEs, IT, and vendor resources to confirm end-to-end impacts and readiness needs
Monitor adoption and user experience indicators post go-live (usage trends, recurring issues, escalations, manual workarounds) to identify where reinforcement is needed
Partner with Business owners, IT, and vendor teams to confirm key capabilities are enabled, understood, and actively used
Support structured intake and documentation of enhancement requests, including business rationale, urgency, and operational impact
Assist in organizing and tracking post-go-live enhancement backlogs to support prioritization discussions and release planning
Support value realization reporting by documenting measurable outcomes tied to adoption and capability utilization
Support development and coordination of role-based enablement materials (training plans, job aids, quick reference guides, FAQs)
Assist with communications that reinforce standard usage expectations and key behavioral changes
Coordinate user engagement activities (office hours, demos, Q&A sessions) to improve readiness and adoption
Collect feedback and recurring questions from end users and coordinate updates to enablement content
Support hypercare activities by tracking user experience themes and operational impacts affecting business continuity
Document operational impacts associated with solution changes, including role impacts, key handoffs, and required user actions
Support alignment of operational documentation to approved solution design and deployment scope
Maintain change-related documentation to support communication, training, and transition to operational support teams
Support identification and escalation of gaps requiring decision, clarification, or additional enablement activities
Maintain governance artifacts such as decision logs, action trackers, risks/issues, and status reporting inputs
Support stakeholder meetings by preparing agendas, documenting outcomes, and tracking follow-ups to closure
Coordinate vendor participation and deliverable inputs as needed to support readiness, training, and stabilization activities
Support transition planning to operational ownership, including knowledge transfer planning and documentation readiness
Maintain comprehensive project documentation to support auditability, traceability, and organizational learning
Ensure that project materials are stored, version-controlled, and accessible in centralized platforms (e.g., SharePoint, Confluence)
Perform in accordance with Corporate Policies and Procedures, as well as applicable federal/state/local regulations and guidelines
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Communications, Organizational Development, or related field (or equivalent experience)
5 years of experience supporting change management initiatives, and/or process improvement/business analysis / PMO support
Experience working in cross-functional environments supporting business and IT initiatives
Ability to communicate effectively with diverse stakeholders (business and technical)
Strong organizational skills with attention to detail and follow-through
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proficiency with Microsoft Office tools (Excel, PowerPoint, Word, Teams)
Working knowledge of OCM principles (e.g., ADKAR or similar frameworks)
Strong process documentation and analysis skills (as-is/to-be, gap analysis)
Ability to promote and build a commitment to change
Proven ability to manage time effectively
Preferred
Experience using process mapping tools (Visio, Lucidchart, Miro, etc.)
Familiarity with project management concepts and governance practices
Company
RedStream Technology
RedStream Technology is an IT staffing and recruiting firm.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase