Behavioral & Educational Solutions, PC · 1 day ago
Clinic Office Manager
Behavioral & Educational Solutions, PC is seeking an Office Manager to support the efficiency of their daily clinic operations. The role involves managing client workflows, overseeing staff support, and ensuring compliance and quality assurance within the clinic.
Health CareHome Health CareMental HealthWellness
Responsibilities
Manage referral workflow, onboarding, scheduling, surveys, discharge
Oversee copay collection, AR, client complaints, grievances and appreciation events
Enforce client policies and ensure safety drills
Assist clinicians with EMR issues
Train new hires in EMR
Track clinical personnel administrative duties
Oversee phones, fax, mail, inventory, clerical duties, facilities
Ensure compliance training
Conduct audits, prepare reports
Manage Safety Committee and QA implementation
Qualification
Required
Bachelor's degree required; minimum of 2 years relevant management experience
Demonstrated strong communication skills, regulatory knowledge, analytical abilities, and organizational skills
Strong computer skills
Ability to prioritize tasks effectively
Self-starter with initiative
Strong critical thinking skills
Resourcefulness
Excellent communication skills
Exceptional problem-solving ability
Proficient time management
Ability to multitask
High level of integrity
Adaptability
Customer service orientation
Teamwork orientation
Familiarity with FERPA and HIPAA laws
Professional attire required
Benefits
Competitive Pay
Generous PTO and Holiday Pay
401K with Employer Match
Employee Referral Bonuses