FORTNA · 1 day ago
Director of Commercial Excellence
Atlanta, GA
Full-time
Onsite
Director/Executive
10+ years expFORTNA partners with leading brands to transform omnichannel and parcel distribution operations, providing innovative solutions powered by intelligent software. The Director of Commercial Excellence is responsible for driving operational excellence across the commercial organization, overseeing sales operations, CRM optimization, and performance analytics to support revenue growth and customer success.
ConsultingInformation TechnologyLogisticsSupply Chain ManagementWarehouse Automation
Responsibilities
Lead and optimize sales processes, tools, and systems to improve efficiency and effectiveness
Partner with Sales Leadership to develop and execute go-to-market strategies
Manage sales forecasting, pipeline analysis, and prospecting
Develop and implement sales enablement tools and market strategies
Collaborate with Marketing and Business Development for lead gen and competitive intelligence to help steer and capture market share with sales team
Own the CRM strategy (e.g., Salesforce), ensuring data integrity, user adoption, and reporting accuracy
Drive automation and integration of commercial tools and platforms
Deliver actionable insights through dashboards and KPIs to inform decision-making
Monitor commercial performance and identify areas for improvement
Act as a liaison between Sales, Marketing, Finance, Product and Operations teams to ensure alignment
Support strategic initiatives such as new product launches, and market expansion
Build and lead a high-performing Commercial Operations team
Foster a culture of continuous improvement, accountability, and innovation
Qualification
Required
Bachelor's degree in Business, Finance, Engineering or related field
10+ years of experience in commercial operations, sales, business strategy, or business operations
Proven leadership experience in a fast-paced, matrixed organization
Strong proficiency in CRM systems (e.g., Salesforce), BI tools (e.g., Tableau, Power BI), and Excel
Excellent communication, analytical, and project management skills
Strategic thinker with a hands-on approach
Data-driven decision-maker
Collaborative and influential leader
Comfortable navigating ambiguity and driving change
Preferred
Experience in Warehouse and Distribution, Supply chain, SaaS, Manufacturing is a plus
Company
FORTNA
Fortna is a professional services firm helping companies with complex distribution operations meet customer promises.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
THL
2022-04-18Acquired
2019-03-29Private Equity
Leadership Team
R
Rob McKeel
Chief Executive Officer
Recent News
2025-08-21
2025-08-15
2025-08-13
Company data provided by crunchbase