Aperia · 11 hours ago
Business Transformation Analyst – Merchant Solutions
New York, NY
Full-time
Onsite
Entry, Mid Level
1+ years expAperia Solutions is a leader in SaaS solutions for the Payments and Compliance industries. The Business Transformation Analyst will support cross-functional workstreams, conduct data analysis, and help design and execute small-scale pilots to improve operational processes.
Information ServicesInformation TechnologySoftware
No H1B
Responsibilities
Break down strategic goals into structured analyses, tasks, and clear deliverables
Support cross-functional workstreams across Sales, Servicing, Billing, Product, and Technology
Conduct data analysis, process mapping, and issue identification to highlight risks and opportunities
Help design and execute small-scale pilots across onboarding, servicing, and pricing
Track KPIs, analyze pilot performance, and generate insights to support decision-making
Assist in converting successful pilots into operational processes with Product and Technology teams
Prepare polished executive-ready documents, presentations, and dashboards
Maintain strong project discipline—timeline tracking, risk logs, RAID items, follow-ups, and documentation
Work independently with minimal oversight and proactively push progress forward
Qualification
Required
Bachelor's degree in business, finance, analytics, engineering, or a related field—or equivalent experience
1–4 years in business operations, strategy execution, consulting, or process improvement (internships acceptable if highly relevant)
Demonstrated ability to break down ambiguous problems into structured components
Strong analytical skills, including comfort with data manipulation and KPI tracking
Excellent communication and slide‑building skills (comfortable presenting to managers and directors)
Experience working in fast-paced, matrixed environments
Ability to manage multiple workstreams and follow through without constant direction
Preferred
Experience at a top-tier consulting firm (e.g., McKinsey, BCG, Bain, Accenture Strategy, Big 4 Advisory) or comparable consulting/project-based environment
Exposure to transformation, operating model redesign, or customer experience improvement initiatives
Experience with process mapping tools and project tools (JIRA, Confluence)
Strong proficiency with Excel and PowerPoint; familiarity with SQL or BI tools (Power BI, Tableau) is a plus
Prior experience in payments, financial services, or fintech preferred but not required
Demonstrated problem‑solving toolkit (hypotheses, root-cause analysis, stakeholder interviews, KPI frameworks)
Benefits
Health insurance
Health savings account
Dental insurance
Vision insurance
401(k) matching
Life insurance
Paid time off
Parental leave
Disability insurance
Childcare assistance
Education reimbursement
Fitness membership
Volunteer time off
Company
Aperia
Your success is our objective.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Michael Keirnan
CFO
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