Mercer University · 13 hours ago
Administrative Support Specialist
Macon, GA
Full-time
Onsite
Mid Level
3+ years expMercer University is searching for an Administrative Support Specialist on the Macon, Georgia campus. This role involves managing student data, providing support to the Office of Academic and Advising Services, and overseeing various administrative projects.
Higher Education
Responsibilities
The Administrative Support Specialist is responsible for managing first-year and transfer student data by overseeing projects connected to Orientation, academic advising, UNV 101: The First-Year Experience, and other initiatives that support new University students
Additionally, this position provides critical support to the Office of Academic and Advising Services
Key responsibilities include downloading and managing data, organizing reports, and ensuring consistency and stability within the office
The position also functions as an office manager, requiring a solid working knowledge of all departmental operations
Additional duties include, but are not limited to, budget management and oversight, supervision of student assistants, creation and maintenance of spreadsheets/databases, and management of office projects
Qualification
Required
A high school diploma/GED and three years of prior administrative support experience are required
In lieu of experience, a combination of college coursework and at least one year of administrative support experience will be considered
Experience must include working with data/databases
Demonstrated ability to relate to and effectively engage with 18–22-year-old college students, serving as a welcoming and knowledgeable first point of contact for current students, prospective students, and their families
Strong interpersonal and communication (verbal and written) skills, with a demonstrated ability to work effectively with a variety of individuals and groups
Highly motivated, organized, detail-oriented, and proactive, with the ability to manage multiple tasks and priorities independently
Ability to change directions seamlessly to accommodate the varying projects and responsibilities of the Center
Excellent customer service skills, with the ability to answer questions and troubleshoot effectively in high-pressure or time-sensitive situations
Knows how to use Microsoft Excel to create, maintain, and manipulate databases for tracking information
Possesses basic accounting/budgeting skills to track the departmental budget and balance accounts
Knows how to use current versions of Microsoft Word to generate a variety of documents (e.g. merge letters, tables, labels, reports, etc.)
Ability to work collaboratively with the team or autonomously to accomplish tasks in a timely and efficient manner
Ability to initiate problem-solving strategies
Desire to be a member of a work team
Orientated toward detail work and comfort working with data in order to track populations of students and produce necessary reports
Possesses basic supervision skills to effectively supervise student assistants when applicable
Interest in and ability to learn new computer systems, as regular use of the Student Information System is an important component of this job
Benefits
Comprehensive health insurance (for self and dependents)
Generous retirement contributions
Tuition waivers
Paid vacation and sick leave
Technology discounts
Schedules that allow for work-life balance
Company
Mercer University
Mercer University is one of America’s oldest and most distinctive institutions of higher learning, offering rigorous programs that span the undergraduate liberal arts to doctoral-level degrees.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mickey Belote
Chief Technology Officer
Alfred Troy
Marathon Founder and Advisor
Company data provided by crunchbase