Love's Travel Stops · 13 hours ago
Carrier Relations Specialist III- Houston, TX
Houston, TX
Full-time
Onsite
Mid Level
3+ years expLove's Travel Stops is a family-owned and operated business that has been fueling customers’ journeys since 1964. They are seeking a Carrier Relations Specialist III to oversee coordination of 3rd party carriers, focusing on strategic support and vendor relationships.
Retail
Responsibilities
Advocate for 3rd party carrier usage where it positively serves the enterprise
Manage internal and external communications to coordinate carrier support
Develop and maintain carrier relationships
Find new carriers anytime market coverage is insufficient for the business
Effectively use reporting data, exception trends, and carrier freight costs, to move 3PL carriers onto lanes that serve enterprise goals optimally
Work with Logistics, Supply Coordinators, and POD Leaders to effectively fill truck time deficits
Coach carriers through performance issues, system usage, and effective partnership with the enterprise
Work with Loves Freight Reconciliation to research, negotiate, and resolve billing disputes and invoicing concerns
Work with Gemini back office to ensure paperwork is submitted timely and orders are reliably closed in Gravitate
Ensure that carrier commitments are fulfilled and orders are sent to carriers as promised
Periodic business travel to conferences and business meetings
Ensure all carriers are following company policies and procedures while handling our business
Keep management and leadership teams informed of any issues or concerns
Other duties assigned as needed
Qualification
Required
Bachelor's degree or equivalent experience in Business or Logistics required
3-5 years Fuel Dispatch, logistics or supply chain experience preferred
Knowledge of Microsoft Office, Gravitate, and Slack
Good written and oral communication skills
Team player
Exceptional customer service
Attention to detail
Self motivated
Good time management skills
Innovative thinking
Ability to work under high stress for a long period of time
Requires prolonged sitting, some bending and stooping
Occasional lifting up to 25 pounds
Manual dexterity sufficient to operate a computer keyboard and calculator
Requires normal range of hearing and vision
Preferred
3-5 years Fuel Dispatch, logistics or supply chain experience preferred
Previous supervisor or leadership experience preferred
Company
Love's Travel Stops
Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brianna Hubbard, SHRM-CP
HR Business Partner
Derek Rusinek
Field Employee Relations Partner
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