F2Onsite · 1 week ago
Onsite End User/Desktop Support-MS products
Norwalk, CT
Full-time
Onsite
New Grad, Entry LevelF2Onsite is a company providing onsite support services, and they are seeking an Onsite End User/Desktop Support professional. The role involves supporting Microsoft products, troubleshooting hardware and software issues, and managing supplies for effective operation.
Cyber SecurityDeliveryInformation TechnologyPoint of SaleProject Management
Responsibilities
Password resets
Microsoft Office Repair
Manage/troubleshoot Outlook plugins/add-ins that may stop working or become disabled by Outlook
Troubleshoot mail sync issues (emails not syncing, sent messages being stuck in outbox, etc.)
Resolve sound input/output related issues with connected audio devices, specifically Bluetooth devices that executives use connecting to conference room using laptop or mobile device
Re-enabling plugins/COM add-ins that may stop working unexpectedly
Printer re-installation if Windows has issues detecting printer
Toner replacement
Resolving paper jams
Logging into scanner through TCP/IP to add and remove contacts from address book
Troubleshooting monitors that may disconnect on occasion
Laptop troubleshooting (software issues)
Testing conference room equipment daily
Assisting visitors with any issues connecting to our network or conference room
Assisting with any issues with connected devices (peripherals; mouse, keyboard, etc.)
Connecting devices to Wi-Fi or visitors and guests
Reconnecting devices that may lose Wi-Fi access on occasion
Restarting modem if constant network slowdown occurs
Batteries for wireless mouse & keyboards
Mousepads
Printer toner
Display and network cables
Qualification
Required
Onsite End User/Desktop Support-HW and SW support-MS products
Start Date - Feb 2026 - May 2026 - with possible extension
Hours Monday-Friday 9-5:30pm
Onsite - Norwalk, CT
Microsoft Account Support - Password resets
Microsoft Office Troubleshooting - Microsoft Office Repair
Outlook - Manage/troubleshoot Outlook plugins/add-ins that may stop working or become disabled by Outlook
Troubleshoot mail sync issues (emails not syncing, sent messages being stuck in outbox, etc.)
Teams - Resolve sound input/output related issues with connected audio devices, specifically Bluetooth devices that executives use connecting to conference room using laptop or mobile device
Excel - Re-enabling plugins/COM add-ins that may stop working unexpectedly
Printer/Scanner Troubleshooting - Printer re-installation if Windows has issues detecting printer
Toner replacement
Resolving paper jams
Logging into scanner through TCP/IP to add and remove contacts from address book
Hardware - Troubleshooting monitors that may disconnect on occasion
Laptop troubleshooting (software issues)
Testing conference room equipment daily
Assisting visitors with any issues connecting to our network or conference room
Assisting with any issues with connected devices (peripherals; mouse, keyboard, etc.)
Network - Connecting devices to Wi-Fi or visitors and guests
Reconnecting devices that may lose Wi-Fi access on occasion
Restarting modem if constant network slowdown occurs
Managing Supplies - Batteries for wireless mouse & keyboards
Mousepads
Printer toner
Display and network cables
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers
F2OnSite supports and adheres to all state laws regarding background checks
This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours
Company
F2Onsite
F2OnSite specializes in providing cybersecurity, POS, data migration, computer installations, projects and delivery management services.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Bowser
Director - Business Development Project Services
Recent News
2025-12-24
2025-12-22
2025-12-19
Company data provided by crunchbase