SERV Behavioral Health System, Inc. · 2 days ago
Staffing Coordinator
Hamilton, NJ
Full-time
Onsite
Entry Level
$21.50/hr - $23.50/hr
2+ years expSERV Behavioral Health System, Inc. is a leader in behavioral healthcare in New Jersey, dedicated to supporting individuals with mental illness and intellectual disabilities. The Staffing Coordinator plays a critical role in maintaining adequate staffing levels across program sites, managing schedules, and controlling payroll costs to ensure quality care for individuals served.
ChildrenHealth CareHospitalMedicalMental HealthNon ProfitService Industry
Responsibilities
Works closely with program leadership to manage the daily work schedules for all shifts
Creates, maintains and publishes schedules in the scheduling software; communicates shift coverage 24 hours in advance when possible
Verifies new employees’ schedules with program leadership during new hire orientation
Cross-references program staffing ratios with contracted staffing ratios; collaborates with program leadership to ensure sites are neither overstaffed nor understaffed
Anticipates staffing needs and reassigns staff as appropriate
Serves as point of contact for all staff call-outs and emergency PTO requests; manages coverage for unscheduled absences
Refers cases of excessive absenteeism to program leadership and Human Resources for corrective action
Actively manages staff coverage for scheduled client appointments
Develops and administers an equitable system to assign available overtime; monitors approaching overtime and makes adjustments as needed
Ensures that 'Need for OT' documentation is consistently submitted by program leadership to justify and authorize needed overtime
Responds to requests for scheduled paid time off and requests to switch shifts
Monitors timesheets for exceptions and missed punches, works with program leadership to finalize time and attendance records and ensures a complete and accurate payroll file at least 24 hours before the close of payroll
Audits external camera footage and geofence data to ensure accuracy of timesheets, adequacy of staffing and compliance with attendance/punctuality requirements
Oversees assignment and proper utilization of per diem employees; makes recommendations for per diem staffing based on coverage needs
Monitors hours worked by per diem staff; makes sure minimum hours requirements are met and maximum hours are not exceeded
Assists with compliance enforcement for per diem staff; removes staff from schedule in the event of an expired credential, overdue training or policy noncompliance
Supports audits by assembling staff schedule records and time and attendance records requested by auditors or surveyors
Other duties as assigned or as necessary to meet organizational or departmental objectives
Qualification
Required
Acute attention to detail with excellent verbal and written communication skills
Computer skills including proficiency in Time and Attendance and Scheduling software, and MS Office (Outlook, Word & Excel)
Excellent organizational and time management skills
Outstanding interpersonal skills and a collaborative and flexible style with a strong service mentality
The ability to earn trust and be perceived as a team player
Professionalism and high standards of integrity
Desire to work in a fast paced, mission-driven environment
Ability to run reports and analyze data in making decisions
High School diploma; Associate's degree or higher preferred
Valid drivers' license in the state of residence with a clean driving record
Preferred
2 years' healthcare scheduling experience preferred
Company
SERV Behavioral Health System, Inc.
SERV Behavioral Health System is an award-winning, not-for-profit behavioral healthcare organization.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Regina Widdows
President/CEO
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