The Institute for Study Abroad · 1 day ago
Program Assistant
Honolulu, HI
Full-time
Onsite
Entry Level
$23/hr - $23/hr
2+ years expThe Institute for Study Abroad (IFSA) is a nonprofit organization dedicated to creating global learning environments. They are seeking a part-time Program Assistant to support summer programs at the University of Mānoa in Hawaiʻi, providing pre-arrival and on-site support for students, coordinating cultural engagement opportunities, and ensuring smooth program operations.
Education
Responsibilities
Coordination with Student Engagement team on duties related to pre-arrival, housing, medical forms, flight details, missing application items, etc
Support student health and safety issues before arrival and onsite
Design engaging orientation activities/events aligned with IFSA’s commitments
Booking venues, guest speakers, cultural / socialeventsand excursions
Liaising with host university faculty and study abroad offices to align on program needs
Managing rosters, budgets, and relevant health and safety information using Salesforce
Attending and delivering pre-departure orientations to prepare students for experience
Developing program handbooks for pre-arrival and onsite distribution
Participating in emergency response protocols while supporting program delivery only
Coordinate and support planning and delivery of excursions, cultural and co-curricular activities, and other events as needed
Monitor student's integration and well-being through regular communication and in personcheck-ins
Contribute to emergency response and student incident management based on established protocol
Initial point of contact for general student inquiries
Collect student stories/testimonies/photos for Marketing purposes
Duties assigned by SE and RD, to assist with student services and overall program operations
Qualification
Required
Experience with social media platforms used by US college aged students
Deep knowledge of Microsoft Office systems including PowerPoint, Word, Outlook required
2 years of work experience in study abroad or work experience in sectors such as education, tourism, event planning, or hospitality
Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully
Strong attention to detail in creating internal and external documents and in managing program and administrative data
Strong digital competencies, including the ability to engage with multiple systems and our database platform, Salesforce
Ability to cultivate and model practices and behaviors that reflect IFSA's organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact
Proven ability to work well in a team and to engage effectively with colleagues across an organization
Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students
Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed
An ability to respond calmly and professionally to emergency situations
General knowledge of university system in Hawaii
The legal right to work in the United States is required
Preferred
Advanced skills in working with Excel including design of pivot tables desired
Knowledge of CRMs, specifically Salesforce desired
Undergraduate degree is preferred
Company
The Institute for Study Abroad
Headquartered in Indianapolis, the Institute for Study Abroad (IFSA) was founded in 1988 as a provider of study abroad programming for U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Heather Barclay Hamir Ph.D.
President & CEO
Eric Harton
Chief Financial Officer
Company data provided by crunchbase