Guidelight · 1 day ago
Behavioral Health Administrative Assistant
Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services. As a Client Service Coordinator, you will be the first point of contact for patients and visitors, providing exceptional service and support while managing appointments and inquiries.
Health CareMedicalOutpatient CareWellness
Responsibilities
Greet patients and visitors with warmth and professionalism upon arrival at the facility
Manage incoming calls and inquiries, providing accurate information and directing calls to the appropriate staff members
Schedule appointments for patients and coordinate with clinical staff to ensure smooth transitions between appointments
Verify patient insurance information and assist with billing inquiries as needed
Maintain a clean and organized reception area, ensuring that it reflects the welcoming atmosphere of Guidelight Health
Assist with administrative tasks such as filing paperwork, managing patient records, and updating databases
Collaborate with clinical staff to address patient needs and concerns in a timely and empathetic manner
Adhere to all company policies and procedures, including confidentiality guidelines and HIPAA regulations
Qualification
Required
High school diploma or equivalent required
Background in behavioral health
Excellent communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds
Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office Suite and basic computer skills required
Knowledge of mental health terminology and procedures is a plus
Preferred
Associate's or bachelor's degree
Company
Guidelight
Guidelight elevates behavioral healthcare by bridging the gap between inpatient and outpatient and allowing people to conveniently access transformative care while continuing to meet obligations and do the things they value, if they choose.
Funding
Current Stage
Growth StageTotal Funding
$16.35MKey Investors
Google Ventures,Triple Aim Partners
2023-06-16Seed· $16.35M
Recent News
Behavioral Health Business
2025-12-06
2025-08-13
2025-07-21
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