Hornblower Group · 1 day ago
Hospitality Internship - Chicago
Chicago, IL
Internship
Onsite
InternHornblower Group is a global leader in experiences and transportation, offering a variety of water and land-based experiences. The Hospitality Leadership Intern will provide exceptional service to guests during cruises and events while participating in various learning opportunities and supporting the company's mission of creating amazing experiences.
LeisureTransportationTravel
Responsibilities
Provide exceptional hospitality to guests and coworkers as prescribed in our company culture, RESPECT
In this rotational program, you will attain and maintain the ability to perform a variety of duties as they relate to various F&B job functions such as server assistant, host/hostess, server, bartender, event coordinator, dishwasher, guest service representative, and supervisor
Assist event managers, sales, and event coordinators as required. Assistance may include attending ship meetings, executing timelines, maintaining contact with vendors, writing floor plans, and maintaining communication between sales and operations
Maintain good relationships with various clients, vendors, and coworkers
Attend and run daily pre-shifts, operations meetings, and leadership meetings as directed
Resolve guest service issues by utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
Ensure that staff and guests adhere to all safety standards and procedures
Assist with scheduling front-line staff according to the staffing matrix
Complete leadership development courses as assigned in Hornblower University
Participation in professional development sessions and workshops
Complete all tasks related to an internship project as determined by your departmental supervisor
Maintain the cleanliness and safety of all common areas and service stations aboard the vessels
Be prepared to begin work at a scheduled time
Maintain uniform and personal grooming in compliance with appearance standards
Additional job duties assigned
Qualification
Required
Must possess a service orientation – actively looking for ways to help others
Basic computer skills required, including proficiency in Microsoft Office Suite
Will work for extended periods without sitting
Required to lift furniture and other heavy items such as dishes up and downstairs
Will be required to be available for work on weekends and holidays
A self-starter, capable of working in a fast-paced environment
Highly efficient team player, with the ability to work independently in a fast-paced, fluid environment
Process and quality-oriented with sharp attention to detail
Company
Hornblower Group
Hornblower Group is a global leader in transportation and sightseeing, with over a century of maritime and hospitality innovation.
Founded in 1980
5001-10000 employees
H1B Sponsorship
Hornblower Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (2)
2022 (15)
2021 (11)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$30.15MKey Investors
Synovus
2025-09-09Debt Financing· $30M
2024-02-21Acquired
2021-10-15Seed· $0.15M
Leadership Team
Liz Crisafi
Senior Vice President Marketing
Tony Walker
Head, Global Sales
Recent News
2025-12-02
Company data provided by crunchbase