Northwestern University · 9 hours ago
Program Enrollment & Communication Coordinator
Evanston, IL
Full-time
Onsite
Entry, Mid Level
$57K/yr - $70K/yr
2+ years expNorthwestern University is a prestigious institution seeking a Program Enrollment & Communication Coordinator to support the recruitment and admissions cycle for the Master of Science in Communication program. This role involves managing admissions operations, coordinating events, and executing communication plans while ensuring a high level of customer service and data integrity.
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Responsibilities
Manage day-to-day operations of the admissions and enrollment process, ensuring timely, accurate, and professional handling of applications and inquiries
Monitor and respond to the MSC admissions inbox; triage inquiries to the Assistant Director or Director as appropriate
Conduct applicant file reviews for completeness and initial screening and ensure all application materials are received and verified
Assist with interview scheduling, applicant communications, and tracking of admissions decisions in Slate
Monitor and update third-party application data (e.g., WES, ECE, TOEFL, IELTS) to ensure accurate integration with Slate and CAESAR systems
Support the processing of activation codes, NetIDs, student IDs, and matriculation updates in collaboration with central University systems
Track visa and onboarding progress for international admits, maintaining close communication with applicants to ensure timely completion of requirements
Serve as Slate Captain by providing system support for the MSC program. Ensure data integrity, workflow accuracy, and up-to-date applicant records
Create, manage, and maintain queries, reports, and dashboards that support pipeline analysis and communication planning
Assist in the creation and maintenance of automated email campaigns and event communication flows
Ensure compliance with university data security and privacy policies and participate in periodic system audits
Coordinate logistics for recruitment, information, and admitted student events (both in-person and virtual), including scheduling, registration, and follow-up communications
Create event registration pages and confirmation workflows in Slate; monitor attendance and engagement metrics
Support the Assistant Director and Director in representing the program during preview days, webinars, and other recruitment events
Provide day-of-event support such as managing check-in, audio-visual setup, and guest communications
Assist in maintaining and updating content on the MSC website, including event pages, news updates, and program information
Draft and distribute program communications, newsletters, and email campaigns under the direction of the Assistant Director
Collaborate with the student Communications Assistant to ensure consistent messaging and posting on social media channels
Collect and organize content for program newsletters, blogs, and student features
Maintain organized records of admissions and marketing activities to support reporting and compliance
Provide administrative support for the Assistant Director, including scheduling meetings, preparing materials, and tracking timelines
Contribute to process improvement projects and assist with special initiatives that enhance the enrollment experience
Performs other duties as assigned
Qualification
Required
Bachelor's degree in communication, marketing, business, education, or a related field, or an equivalent combination of education and experience
Minimum of two years of experience in higher education admissions, enrollment services, marketing, or program administration
Demonstrated experience with Slate and other data management systems
Strong organizational, customer service, and written communication skills
Attention to detail, accuracy, and data integrity
Strong project coordination and time management abilities
Excellent interpersonal and cross-cultural communication skills
Proficiency with Microsoft Office and web content tools (e.g., Content Management System, Mailchimp)
Ability to manage competing priorities and meet deadlines in a fast-paced environment
Commitment to a student-centered approach
Preferred
Expertise with Slate CRM
Enjoys event execution
Benefits
Meaningful, competitive, high-quality health care plans
Retirement benefits
Tuition discounts
Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities
Flexible work arrangements
Programs to help you locate and pay for quality, affordable childcare and senior/adult care
Employee career development
Company
Northwestern University
Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics.
5001-10000 employees
H1B Sponsorship
Northwestern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (325)
2024 (308)
2023 (280)
2022 (282)
2021 (184)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$98.02MKey Investors
National Peanut BoardAdvanced Research Projects Agency for HealthGRAMMY Museum
2024-10-30Grant
2024-10-04Grant· $34M
2023-11-28Grant· $0.02M
Leadership Team
Diego Klabjan
Professor
Henry Bienen
Interim President
Recent News
2026-01-25
Digital Journal
2026-01-23
Company data provided by crunchbase