Fidelity National Financial · 2 hours ago
State Production Manager - Georgia
US
Full-time
Onsite
Mid, Senior Level
$113K/yr - $117K/yr
5+ years expFidelity National Financial is a leading provider of title insurance and settlement services. The State Production Manager will lead the production team, manage state operations, and ensure high-quality service while collaborating with sales and agency teams to support market share growth.
FinanceFinancial ServicesWeb Hosting
No H1B
Responsibilities
Manage and monitor product quality, turn‐time SLA's and margins
Analyze data to identify improvement opportunities and enhance productivity
Implement offshore processes where available
Work with underwriting to implement and refine procedures and protocols
Manage P&L including but not limited to cost analysis and assisting regional manager with annual budget development
Collaborate with regional manager and sales liaison on customer growth initiatives
Plan employee capacity including rightsizing headcount based on volume trends
Oversee hiring, terminations, performance management and training
Coach and mentor staff to build a strong talent pipeline to meet future needs
Ensure compliance with company policies and promote good housekeeping practices
Provide management reports at scheduled intervals
Approve monthly vendor invoices and billing
Approve expense reports and employee timecards
Special projects and other duties, as assigned
Qualification
Required
Must be US resident
Georgia based candidates are strongly preferred
Manage and monitor product quality, turn‐time SLA's and margins
Analyze data to identify improvement opportunities and enhance productivity
Implement offshore processes where available
Work with underwriting to implement and refine procedures and protocols
Manage P&L including but not limited to cost analysis and assisting regional manager with annual budget development
Collaborate with regional manager and sales liaison on customer growth initiatives
Plan employee capacity including rightsizing headcount based on volume trends
Oversee hiring, terminations, performance management and training
Coach and mentor staff to build a strong talent pipeline to meet future needs
Ensure compliance with company policies and promote good housekeeping practices
Provide management reports at scheduled intervals
Approve monthly vendor invoices and billing
Approve expense reports and employee timecards
Special projects and other duties, as assigned
Exceptional written and verbal communication skills, with strong interpersonal abilities and a proven capacity to maintain effective relationships at all organizational levels
Strong analytical, problem‐solving and time management skills with the ability to prioritize and manage competing demands
Highly detail oriented and committed to delivering excellent customer experience
Proficient computer skills, including moderate to advanced knowledge and use of Microsoft applications and other industry related software required to perform job duties
Adaptable and able to pivot effectively in a fluid environment
5 years of production/supervisory experience in title insurance or real estate related industry
Strong knowledge of production planning, scheduling, and quality control
Preferred
4 year under‐graduate degree
Six Sigma and Project Management certifications
Title insurance license is a plus
Benefits
Optional health and welfare coverage (medical, dental, vision, life, and disability insurance)
Paid holidays, time off and maternity/paternity leave
401(k) plan with company match
Employee Stock Purchase Plan (ESPP) with matching contributions
Company
Fidelity National Financial
Fidelity National Financial is a provider of title insurance, mortgage services and diversified services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.95B2024-04-16Post Ipo Debt· $2.15B
2024-02-16Post Ipo Debt· $800M
2006-11-10IPO
Leadership Team
Anthony J. Park
EVP, CFO
David Townsend
Senior Vice President Agency Division Manager
Recent News
2026-01-07
2025-12-30
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