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Client Concierge / Administrative Assistant jobs in United States
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Graham + Jones | Advisors + Accountants · 3 days ago

Client Concierge / Administrative Assistant

Graham & Jones is a Fort Worth-based accounting firm that provides business advisory and tax services to individuals and businesses across multiple industries. They are seeking a Client Concierge / Administrative Assistant to support client-facing administrative processes and internal workflow coordination.
Accounting

Responsibilities

Coordinate administrative aspects of client workflow and follow-ups
Communicate with clients on administrative, billing, and status-related matters
Process and deliver completed tax returns (portal, electronic delivery, and mail)
Create and track engagement letters and approvals
Execute new client onboarding after approval (CRM, workflow, and client systems)
Enter and apply client payments and assist with AR follow-ups
Update workflow systems and maintain accurate documentation
Flag stalled work or exceptions and escalate appropriately

Qualification

Administrative experienceOrganizational skillsCCH TaxHubSpot CRMMicrosoft SharePointClear communicatorMulti-taskingProcess managementDetail-oriented

Required

Prior administrative or coordination experience in a professional office environment required
Strong organizational skills and consistent follow-through
Comfortable working across multiple systems and tracking details
Client-facing experience a plus
CPA or Law Firm Assistance: 2 years (Required)

Preferred

Experience with any of the following is a plus, but training will be provided: CCH Tax and CCH Workflow
HubSpot CRM
Microsoft SharePoint
Microsoft Copilot and ChatGPT or similar productivity tools

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Company

Graham + Jones | Advisors + Accountants

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Graham + Jones is a Fort Worth-based accounting firm that provides business advisory and tax services to individuals and businesses across multiple industries.

Funding

Current Stage
Early Stage

Leadership Team

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Michelle Squires, CPA
Tax Partner
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Company data provided by crunchbase