RedPeak · 4 hours ago
Business Systems Coordinator
RedPeak is a full-service apartment owner, operator, and developer with a focus on the Denver market. The Business Systems Coordinator provides cross-functional support across application review, operational compliance, and property management systems, ensuring policy adherence and data integrity.
Property ManagementReal EstateRental Property
Responsibilities
Review rental applications to determine qualification status in accordance with established company policies and Fair Housing requirements and local laws
Ensure consistent application of screening standards and compliance practices across the portfolio
Complete quarterly application and compliance reporting to identify trends, risks, and improvement opportunities
Partner with Operations and Leadership teams to provide insights, recommendations, and process enhancements related to application review and compliance
Provide end-user support for property management systems, including troubleshooting, guidance, and issue resolution
Manage and respond to system support tickets; escalate issues as appropriate to internal teams or external vendors
Identify recurring issues, training gaps, and system inefficiencies through trend analysis and root-cause investigation
Conduct routine system audits and assist with system updates, configurations, and enhancements
Create and maintain reports, job aids, FAQs, and training documentation to support consistent system usage
Assist in the development, documentation, and maintenance of standard operating procedures (SOPs)
Monitor legislative and regulatory changes impacting operations and communicate updates to relevant stakeholders
Support relationships with legal partners and collection agencies, including documentation and coordination as needed
Provide support and reporting on 3rd party vendor partner relationships such as ePremium, ContractSafe, and others
Audit and monitor property-level write-offs and approvals to ensure policy compliance and to identify risks and improvement opportunities
Conduct quarterly property audits and document findings, trends, and corrective actions
Assist with special projects, acquisitions/dispositions, administrative tasks, and operational initiatives, including support for internal events and trainings
Provide additional support to property operations teams and RedPeak residents, as needed, to ensure a high level of service
Qualification
Required
Associate's degree required (or equivalent experience)
Strong analytical, organizational, and communication skills
Customer-service oriented and collaborative
Proficient in Microsoft Office; Excel preferred
Experience with property management systems (Yardi preferred)
Preferred
2-4 years of experience in property management, operations, or system support preferred
Benefits
Full medical
Dental
Vision
Employer-paid short-term disability
Competitive 401(k) with company match; fully vested at day one of eligibility
16 PTO days
13 Paid Holidays
20% Rent discount
RedPeak Student Debt Repayment Program
Make Your Mark Scholarship Fund administered by the Denver Foundation
50% or up to $75 monthly health club reimbursement and wellness programs
Cell Phone Reimbursement
Team Member Recognition Program
Company
RedPeak
Redpeak is a real estate company focusing on acquire, develop, and manage apartments.
Funding
Current Stage
Growth StageRecent News
2025-09-12
2025-08-29
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