Ferguson · 18 hours ago
Senior Strategic Operations and Enablement Manager - Real Estate and Facilities
Newport News, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$9,875/mo - $15,800/mo
8+ years expFerguson is a Fortune 500 company that has been providing quality supplies for various industries since 1953. They are seeking a Senior Strategic Operations and Enablement Manager to partner with the Real Estate and Facilities Management leadership team to drive alignment, execution, and measurable business impact across the organization.
Wholesale
Responsibilities
Act as a strategic partner and extension of leadership, supporting enterprise priorities tied to growth, operational efficiency, and customer impact
Translate leadership direction into clear, actionable initiatives with defined owners, timelines, and outcomes
Coordinate strategic planning cycles, roadmap reviews, Leadership Offsites, and executive operating rhythms
Ensure leadership alignment by tracking decisions, commitments, and follow-through across functions
Serve as a central 'hub' connecting Real Estate, Design, Project Management, Facilities Management, and Real Estate Operations supporting coordination, timing and clarity across teams while preserving functional ownership and accountability within each service line
Identify gaps, redundancies, or friction points across workflows and proactively facilitate solutions in partnership with functional leaders to improve speed, clarity and scalability
Own enterprise documentation standards, shared materials, and knowledge management to support consistency and repeatability
Anticipate risks and execution challenges, elevating issues with fact-based recommendations
Create and maintain enterprise-level scorecards, rollups and executive-ready reporting that tracks progress against enterprise priorities, financial impact, and operational critical metrics – partnering with functional data and analytics teams across service lines as source-of-truth owners
Provide concise, leadership-ready insights that support decision-making and resource allocation
Ensure initiatives deliver measurable value aligned to Ferguson’s financial, operational, and customer objectives
Synthesize complex information into clear narratives that demonstrate impact and reinforce accountability
Lead development of leadership-level presentations, partner updates, and enterprise communications
Shape a cohesive internal brand and storytelling approach that clearly communicates purpose, progress, and impact
Plan and implement leadership forums, town halls, and partner engagements that promote alignment, learning, and collaboration
Ensure consistency of messaging, materials, and visual standards across enterprise initiatives
Inspire change management efforts by proactively identifying risks, addressing resistance, and enabling adoption across enterprise initiatives
Design and implement partner engagement strategies that ensure clarity, alignment, and sustained momentum throughout initiative lifecycles
Act as a strategic bridge between leadership and frontline teams, translating enterprise priorities including critical metrics into clear, actionable plans
Define, track, and communicate measurable outcomes for RE&F initiatives, including cost savings, cycle time improvements, and resource optimization
Deliver executive-ready storytelling that synthesizes strategy, data, and results into clear narratives that reinforce accountability and value creation
Champion continuous improvement and operational rigor across ways of working without displacing functional leadership or team ownership
In partnership with Human Resources, support associate development initiatives, including curated learning paths, internal mobility, and capability-building programs
Monitor industry and enterprise standards to inform improvements in process, tools, and organizational effectiveness
Reinforce the Ferguson Way by modeling accountability, collaboration, and a bias toward action
Qualification
Required
Act as a strategic partner and extension of leadership, supporting enterprise priorities tied to growth, operational efficiency, and customer impact
Translate leadership direction into clear, actionable initiatives with defined owners, timelines, and outcomes
Coordinate strategic planning cycles, roadmap reviews, Leadership Offsites, and executive operating rhythms
Ensure leadership alignment by tracking decisions, commitments, and follow-through across functions
Serve as a central 'hub' connecting Real Estate, Design, Project Management, Facilities Management, and Real Estate Operations supporting coordination, timing and clarity across teams while preserving functional ownership and accountability within each service line
Identify gaps, redundancies, or friction points across workflows and proactively facilitate solutions in partnership with functional leaders to improve speed, clarity and scalability
Own enterprise documentation standards, shared materials, and knowledge management to support consistency and repeatability
Anticipate risks and execution challenges, elevating issues with fact-based recommendations
Create and maintain enterprise-level scorecards, rollups and executive-ready reporting that tracks progress against enterprise priorities, financial impact, and operational critical metrics – partnering with functional data and analytics teams across service lines as source-of-truth owners
Provide concise, leadership-ready insights that support decision-making and resource allocation
Ensure initiatives deliver measurable value aligned to Ferguson's financial, operational, and customer objectives
Synthesize complex information into clear narratives that demonstrate impact and reinforce accountability
Lead development of leadership-level presentations, partner updates, and enterprise communications
Shape a cohesive internal brand and storytelling approach that clearly communicates purpose, progress, and impact
Plan and implement leadership forums, town halls, and partner engagements that promote alignment, learning, and collaboration
Ensure consistency of messaging, materials, and visual standards across enterprise initiatives
Inspire change management efforts by proactively identifying risks, addressing resistance, and enabling adoption across enterprise initiatives
Design and implement partner engagement strategies that ensure clarity, alignment, and sustained momentum throughout initiative lifecycles
Act as a strategic bridge between leadership and frontline teams, translating enterprise priorities including critical metrics into clear, actionable plans
Define, track, and communicate measurable outcomes for RE&F initiatives, including cost savings, cycle time improvements, and resource optimization
Deliver executive-ready storytelling that synthesizes strategy, data, and results into clear narratives that reinforce accountability and value creation
Champion continuous improvement and operational rigor across ways of working without displacing functional leadership or team ownership
In partnership with Human Resources, support associate development initiatives, including curated learning paths, internal mobility, and capability-building programs
Monitor industry and enterprise standards to inform improvements in process, tools, and organizational effectiveness
Reinforce the Ferguson Way by modeling accountability, collaboration, and a bias toward action
Preferred
8-10+ years of experience in operations, strategy, program management, or leadership enablement roles
Demonstrated success partnering with senior leaders and influencing outcomes without direct authority
Strong problem-solving skills with experience developing dashboards, tracking critical metrics, and synthesizing insights
Outstanding ability to convey ideas clearly in writing and speech, including presentations suited for leadership-level audiences
Proven ability to manage multiple complex initiatives in a fast-paced, growing environment
Advanced proficiency in PowerPoint and other presentation and document creation software
Benefits
Health
Dental
Vision
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Company
Ferguson
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-18Post Ipo Debt· $750M
2024-10-01Post Ipo Debt· $750M
2008-11-12IPO
Leadership Team
Kevin Murphy
President & Chief Executive Officer
Blake Luse
Senior Director, Enterprise Strategy & Planning
Recent News
The Virginian-Pilot
2025-12-27
2025-12-15
2025-12-10
Company data provided by crunchbase