Yardi · 6 hours ago
Customer Service Representative I
Santa Ana, CA
Full-time
Hybrid
Entry Level
$23/hr - $25.52/hr
2+ years expYardi is a leader in the property tech industry, committed to innovation and community impact. They are seeking a Customer Service Representative I to provide excellent customer service by addressing inquiries, resolving issues, and maintaining records of customer interactions.
Property ManagementPropTechReal EstateSoftware
Responsibilities
Answer customer questions by researching and providing clear, helpful information while handling each call professionally
Resolve issues by exploring solutions and escalating when needed to ensure quick problem resolution
Record all customer interactions and follow up to make sure every inquiry or concern is fully addressed
Meet company service and productivity standards while complying with policies and maintaining excellent customer care
Qualification
Required
2-year college degree or equivalent experience
2-year minimum experience in direct customer service
Demonstrates excellent telephone and written communication skills
Excellent written and verbal communication skills
Professional phone demeanor skills
Proficiency in Microsoft Office Suite
Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
High attention to detail and strong organizational skills
Preferred
Experience using a customer service (“CRM”) or sales database system
Benefits
100% paid employee medical premiums
Company profit-sharing plan
Flexible work arrangements
Company
Yardi
Yardi Systems is an IT company that provides end-to-end property and investment management software and services to the real estate sector.
10001+ employees
H1B Sponsorship
Yardi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (12)
2022 (14)
2021 (10)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Robert Teel
Chief Executive Officer
Matt Harmon
Senior Network Engineer
Recent News
Canada NewsWire
2026-01-22
Company data provided by crunchbase