Ensemble Health Partners · 17 hours ago
Practice Performance Partner
United States
Full-time
Remote
Senior Level
5+ years expEnsemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Practice Performance Partner serves as a strategic partner to physician practices, driving front-end operational excellence to enhance upstream revenue cycle performance and managing client relationships.
Health CareHospitality
Responsibilities
Serve as the primary liaison for assigned client physician practices, managing relationships and ensuring collaboration with revenue cycle goals
Evaluate, support, and drive the implementation of enhanced front-end processes impacting the physician revenue cycle, including but not limited to patient registration, appointment scheduling, time-of-service collections, pre-authorizations and referrals, charge reconciliation, and patient engagement within physician practices
Identify gaps in client support/performance and propose solutions (e.g., technology, services) to drive performance improvement
Conduct root cause analysis and deliver actionable recommendations tailored to client needs
Deliver educational content to practice staff based on performance insights
Monitor client KPIs and develop status reports of Client Performance, Exceptions, and Deliverables
Build relationships and organizational alignment, influence decisions, engage onsite operational teams, provide onsite presence and drive results
Partner with Pre-Access and other revenue cycle teams to resolve acute issues arising from work performed within the client physician practices and recommend and assist with implementing sustainable solutions
Facilitate client meetings to review revenue cycle operations performance and opportunities for improvement
Maintain deep understanding of Client Delivery policies and procedures
Lead and mentor others including other partners, practice managers and practice staff fostering a culture of accountability, collaboration, and continuous improvement
Delegate and oversee projects, ensuring timely execution and alignment with strategic objectives
Assist with onboarding of new Client and Client Delivery leaders
Represent the client delivery department in client physician practice meetings, demonstrating executive presence and strategic acumen
Qualification
Required
5-7 years of experience in a physician/healthcare environment
Clear understanding of the revenue cycle operations in a physician practice
Strong analytical skills with proficiency in data visualization and KPI reporting
High-level communication and presentation skills
Proficiency in Microsoft Office Suite and multiple EHR platforms
Emotional intelligence and ability to lead through change
Ability to travel as needed to client sites
Bachelors Degree or Equivalent Experience
HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire
Preferred
5-7 years of experience in a physician/healthcare environment
Front Desk or practice management experience highly recommended
Benefits
Healthcare
Time off
Retirement
Well-being programs
Professional certification relevant to their field
Tuition reimbursement
Quarterly and annual incentive programs
Company
Ensemble Health Partners
Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-25Private Equity
2019-05-30Acquired
Leadership Team
Judson Ivy
Founder and CEO
Matt Tormey
EVP Compliance and Risk
Recent News
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