LanceSoft, Inc. · 6 days ago
On-Site Service Engineer – AI Data Center
Ellendale, ND
Full-time, Contract
Onsite
Mid Level
$43.07/hr - $43.07/hr
3+ years expLanceSoft, Inc. is a company that provides workforce solutions and is currently seeking an On-Site Service Engineer for their AI Data Center. The role involves providing hands-on support for enterprise data center and server environments, focusing on maintaining system uptime and resolving complex hardware issues.
Information Technology
Responsibilities
Provide on-site support for enterprise server and data center systems to ensure rapid issue resolution and minimal downtime
Perform hardware maintenance, including server builds, component swaps, replacements, and firmware updates
Execute both reactive and preventive maintenance activities following established procedures
Troubleshoot issues across hardware, firmware, and operating systems
Escalate complex issues as appropriate to ensure timely resolution
Collaborate with internal teams and on-site stakeholders during service events to ensure clear communication and resolution
Document work performed and contributed to shared knowledge bases and best practices
Participate in on-call rotations and provide extended coverage when required
Support evolving technologies, including AI-focused data center platforms
Qualification
Required
Experience supporting servers or data center hardware in field, enterprise, or customer-facing environments
Hands-on experience with server components, including CPUs, memory, power supplies, GPUs, and related hardware
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Ability to work independently in on-site environments
Clear and professional communication skills
Willingness to learn and support emerging technologies, including AI platforms
3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor's degree in IT or a related field, or equivalent experience
Ability to lift up to 50 lbs
Willingness to travel to sites and support flexible and on-call schedules
Preferred
Vendor certifications are a plus, but not required
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase