Nationwide · 8 hours ago
Director, Solutions Architect
Columbus, OH
Full-time
Onsite
Senior Level, Lead/Staff
$149K/yr - $262K/yr
10+ years expNationwide is a Fortune 100 company that emphasizes innovation and technology to deliver exceptional care to its customers. The Director, Solutions Architect will oversee technology strategies and governance for various platforms while leading a team to ensure the integrity and quality of technology solutions.
BankingFinancial ServicesInsuranceLife Insurance
No H1B
Responsibilities
Connector and data governance for AI/search platforms (e.g., Glean, MS Power Platform) in partnership with Security Architecture, IAM, IRM, and data owners—defining evaluation criteria, risk posture, and enable/disable decisions for connectors and data sources
Unified desktop/experience and contact center architecture (e.g., ServiceNow vs. Genesys) decision documents and milestone plans that support product and platform timelines
PC Services and endpoint architecture stewardship ensuring current‑state/target‑state, standards, and systems documentation are produced and maintained
Microsoft platform governance: including Azure, M365, Power Platform, Copilot/Copilot Studio, endpoint management, enterprise integrations, governance and cost controls
No‑code/low‑code agentic guidance (e.g., M365 Copilot, Copilot Studio, Glean) and contribution to guardrails for agent building, monitoring, and security
Architecture reviews and decision governance (ARB): raise and resolve risks, drive building codes/guardrails, harvest reusable patterns, and ensure alignment with standards
People leadership and talent development for an architecture team, including coaching, performance, hiring, and workforce planning to match demand and priority programs
Key outcomes (12–18 months) deliver 18–24-month roadmaps for prioritized areas (e.g., contact center tech, unified experience, endpoint services) with decision records and dependency maps tied to platform timelines
Establish connector/data governance and measurably reduced risk for AI/search platforms; published allow/deny determinations and operating procedures for new connectors/data sources
Produce authoritative current‑state/target‑state documentation and a living architecture knowledge base for PC Services/endpoint capabilities and supporting platforms
Define and roll out agentic (no‑code/low‑code) guidance and adoption patterns for high‑value scenarios with security, observability, and human accountability guardrails
Lead architecture/design reviews; create and enforce building codes and guardrails; ensure compliance with technology standards
Drive governance for AI/search connectors and platform decisions (use cases, access scope, read/write capabilities, cost/consumption, and compliance) with cross‑functional stakeholders
Build and manage decision documents and Architecture Standards for key choices (e.g., buy vs. build, platform selections, experience consolidation) with options and clear recommendations
Partner with product, delivery, and operations leaders to contribute target state and technical debt into roadmaps, track outcomes, and remove impediments; oversee execution for programs and projects in scope
Harvest reusable assets and reference designs; share through communities of practice and contribute to profession standards
Provide executive‑ready communication and regular readouts to CTWS leadership; maintain transparent status on decisions, risks, and dependencies
Qualification
Required
Education: Undergraduate studies in Computer Science, MIS, or related field preferred
Experience: 10+ years in technology with demonstrated strength across multiple architecture domains and technologies; 5+ years leading planning/roadmaps; 4+ years people leadership preferred; web and cloud experience required
Skills: Executive-level communication, facilitation, and influence; strong presence with ability to negotiate priorities and drive decisions
Enterprise/solution architecture, reference design creation, and governance through ARB and standards processes
Microsoft platform: Azure; M365 (Entra ID, Teams, SharePoint, Exchange, Graph); Power Platform; Copilot/Copilot Studio; identity and security (RBAC, Conditional Access, PIM, Purview, Defender); endpoint management (Windows 11, Intune/Autopilot); enterprise integrations; governance and cost controls
Platform and data governance for AI/search connectors; collaboration with Security Architecture, IAM, IRM, and data owners
Contact center and unified desktop/experience evaluation experience (e.g., ServiceNow, Genesys) with decision frameworks and runway planning
Endpoint and PC Services architecture familiarity; ability to drive creation of authoritative diagrams and documentation with operations teams
No-code/low-code agentic patterns (M365 Copilot, Copilot Studio, Glean) and associated guardrails for monitoring, security, and accountability
Values: Regularly demonstrates Nationwide's values and profession standards; insurance/financial services experience a plus
Preferred
4+ years people leadership preferred
Education: Undergraduate studies in computer science, management information systems, or a related field is preferred
Experience: Five years leading planning and roadmap development and four years of management experience is preferred
Insurance/financial services industry knowledge a plus
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
And more.
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
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