Guardant Health · 1 day ago
Reimbursement Triage Specialist
Palo Alto, CA
Full-time
Hybrid
Entry Level
$20/hr - $32/hr
1+ years expGuardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. As a Reimbursement Triage Specialist, you will play an important role in driving payment for services, optimizing billing processes, and providing reimbursement assistance to patients while ensuring superior customer service.
BiotechnologyHealth CareHealth DiagnosticsOncologyTherapeutics
Responsibilities
Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
Correctly interpret EOB’s for follow-up and/or appeals
Oversee all incoming and outgoing mail via USPS, FedEx, and other shipping carriers, ensuring timely and accurate processing
Support the management of incoming faxes, ensuring they are directed to the correct patient account and department where applicable
Manage incoming department emails and triage voicemails, delegating them to the correct department or individual as needed
Work with insurance portals to import and export documents for claims and appeals, ensuring accuracy and compliance with procedures
Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
Work well individually and in a team environment accomplishing set goals
Performs other related duties as assigned to support the overall efficiency of the department
Qualification
Required
A minimum of 1-year recent experience in both professional and facility billing, and collections with high volume and/or multiple accounts
Proficiency in managing emails, voicemails, and faxes in a fast-paced environment
Basic math skills to accurately interpret payment & adjustment transactions (must be able to read & understand an EOB)
Must be proficient using a computer, data entry, and have above average typing skills
Intermediate to advanced MS Office including Excel
High school diploma or equivalent
Preferred
Experience with contacting and follow up with insurance carriers on denials, file reconsideration requests, formal appeals and negotiations (preferred)
Familiarity with laboratory billing, Xifin, Telcor, EDI enrollment, merchant solutions, payer portals and national as well as regional payers throughout the country are a plus
Company
Guardant Health
Guardant Health is a precision oncology company that uses blood tests, data sets, and analytics to provide treatment to cancer patients.
1001-5000 employees
H1B Sponsorship
Guardant Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (50)
2023 (40)
2022 (72)
2021 (57)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$2.53BKey Investors
Baillie GiffordSoftBank Vision FundOrbiMed
2025-11-05Post Ipo Equity· $284.4M
2025-11-05Post Ipo Debt· $350M
2023-12-21Post Ipo Equity· $90.7M
Leadership Team
AmirAli Talasaz
Co-founder and Co-Chief Executive Officer
Helmy Eltoukhy
Chairman and Co-Chief Executive Officer
Recent News
2026-01-23
Company data provided by crunchbase