ICONMA · 3 hours ago
IT Resource Manager
Boston, MA
Full-time
Onsite
Senior Level
$0/hr - $69.90/hr
5+ years expICONMA is a company seeking an IT Resource Manager for their Boston, MA location. The role involves strategic allocation of human capital across the IT organization, managing staff utilization rates, and ensuring that technical staff are assigned to high-priority initiatives.
Staffing & Recruiting
Responsibilities
The IT Resource Manager is responsible for the strategic allocation of human capital across the IT organization. You will manage the Supply vs. Demand of labor, ensuring that technical staff are assigned to the highest-priority initiatives. You will identify talent gaps, manage staff utilization rates, and balance the workload between Run (keeping the hospital systems stable) and Build (new projects and innovations)
Prioritization Frameworks: Partner with the PMO to lead the intake process, helping IT score requests based on factors including patient safety, regulatory compliance, and ROI
Pipeline Management: Maintain the "Demand Forecast"— the database of upcoming projects, maintenance requirements, and other IT resourcing needs
Resource Modeling: Work with IT leads to determine the labor and capital required to fulfill incoming requests
Resource Allocation: Partner with IT managers to assign IT staff to projects and strategic initiatives based on their skills, availability, and project priority
Capacity vs. Capability Analysis: Develop models to determine not just if we have enough people, but the resources with the right skills (e.g., Epic-certified analysts or HL7 integration specialists)
Utilization Tracking: Monitor burn rates to ensure staff aren't over-allocated which leads to errors in critical hospital systems and employee turnover
Skill Gap Mapping: Work with HR and IT leadership to identify necessary training for the team to support emerging technologies
Qualification
Required
5+ years in IT Resource Management, Workforce Planning, or Project Management Office (PMO)
Understanding of the on-call nature of hospital IT and the specialized skill sets required for clinical application support
Expertise in Project Portfolio Management (PPM) software (e.g., ServiceNow, Workfront, or Smartsheet) for tracking labor hours and allocations
Ability to visualize which teams are over-leveraged and which have bench time
Bachelors Degree
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
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