American Credit Acceptance · 13 hours ago
Vendor Process Analyst
Spartanburg, SC
Full-time
Onsite
Entry, Mid Level
2+ years expAmerican Credit Acceptance is seeking a Vendor Process Analyst to coordinate and maintain the Vendor Management Office and oversee vendor risk management processes. The role involves managing vendor performance, contract negotiations, and ensuring compliance with policies while serving as the primary contact for vendor inquiries.
FinanceFinancial Services
Responsibilities
Serve as a primary point of contact for vendor management questions and issues
Provide organizational support regarding vendor policy and procedures
Manage cross-functional teams monitoring vendor performance, cost, contracts, and risk
Prepare documents and participate in internal and external discussions regarding vendor management
Comply with cross-functional policies that impact service provider oversight, including complaints, servicing & collections, and information security
Conduct market research, due diligence, vendor selection, contract execution, onboarding, maintenance, and termination
Maintain professional communication with external vendors
Provide weekly status updates on the initiative/task pipeline
Compile task lists and facilitate recurring meetings with stakeholders
Maintain organized Vendor Management Office files in accordance with record retention policies
Respond to ad-hoc requests during audits or examinations
Manage a centralized Outlook email box and respond to internal/external inquiries
Perform additional tasks as assigned
Help measure vendor performance and goal accomplishments to ensure service levels are met
Work with vendors and internal teams to establish and monitor service-level agreements and contract terms
Review, modify, and negotiate contracts
Work with legal and business owners to create and finalize vendor contracts and Statements of Work (SOWs)
Develop standardized contract/agreement language with the Legal Department
Negotiate pricing and agreement terms collaboratively
Follow all sourcing, selection, and vendor management policies
Maintain RFP documentation to align with business goals
Coordinate and possibly manage the RFP process
Analyze and summarize RFP responses
Support vendor recommendation decisions in conjunction with the project team
Provide project management support when vendor involvement is critical to project success
Act as a trusted advisor for sourcing strategies aligned with business objectives
Manage vendor selection through competitive bidding
Facilitate vendor risk management, due diligence, and onboarding
Guide business partners through complex contracts and vendor principles
Utilize templates to draft comprehensive and protective contracts
Help resolve vendor disputes and assist in terminations
Present updates and resolve issues effectively to management
Qualification
Required
Minimum 2 years of sourcing/vendor management experience (including contract writing, vendor selection, bidding, negotiations, and performance management)
At least 1 year of project management experience
Strong skills in writing, negotiation, leadership, communication, interpersonal interaction, and analysis
Independent and self-motivated with creative problem-solving abilities
Bachelor's degree with 2+ years of relevant experience/training, OR Associate's degree with 4+ years of related experience/training
Proficiency in project management tools, Microsoft Office Suite (Word, Excel, PowerPoint), and SharePoint
Ability to create data visualizations in Excel (e.g., pivot tables, charts)
Strong integration and communication skills to foster collaboration with internal and external stakeholders
Diplomatic with a demonstrated ability to build effective vendor relationships
Familiarity with sourcing and vendor management best practices
Preferred
Financial services industry experience preferred
Paralegal background preferred
Understanding of financial services regulations, FFIEC auditing standards, and CFPB guidelines preferred
Experience working with federal/state regulations in tech, operations, and data protection
Company
American Credit Acceptance
American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast.
Founded in 2007Spartanburg, South Carolina, USA
1001-5000 employees
H1B Sponsorship
American Credit Acceptance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (20)
2022 (23)
2021 (108)
2020 (24)
Funding
Current Stage
Late StageLeadership Team
Jason Bynum
Chief Executive Officer
Amardeep Singh
President, Spartan Financial Partners
Recent News
Morningstar.com
2025-10-03
Business Wire
2025-07-15
Business Wire
2025-05-06
Company data provided by crunchbase