Beacon Hill · 8 hours ago
Operations Coordinator
Eden Prairie, MN
Contract
Onsite
Entry Level
$20/hr - $22/hr
2+ years expBeacon Hill Staffing Group is seeking an Operations Coordinator to support the transportation needs of customers and carriers. This role emphasizes data integrity and efficiency while performing various operational duties to ensure smooth coordination.
Staffing Agency
Responsibilities
Utilize technology and established processes to identify issues and collaborate with team members to eliminate obstacles
Build strong working relationships with internal partners and external stakeholders to support daily needs related to product information, pricing, transportation, and other requirements across multiple accounts
Develop the ability to plan and manage order activities on a regular basis, ensuring all tasks are accurately completed within company operating systems
Gain proficiency in coordinating order-related activities, including shipment tracking, exception management, inventory reconciliation and forecasting, replenishment, invoicing, and resolving claims or credits, as well as supporting pricing activities
Learn to address exception orders by troubleshooting and resolving issues for orders that do not process correctly, working closely with clients, transportation providers, distribution partners, product supply teams, and other third parties to minimize disruptions
Learn to maintain item-level data within company systems, such as pack sizes, pricing details, and product/commodity descriptions
Develop the ability to maintain communication with vendors to help ensure consistent product availability
Help identify service failures-such as delayed deliveries-and assist in resolving them to reduce impact on customer fulfillment
Deliver high-quality customer service through proactive communication, professionalism, and timely responses to inquiries from external partners
Share updates on business operations with the team as needed
Meet established tactical and operational performance targets (KPIs)
Perform additional tasks or responsibilities as assigned based on team or country-specific needs
Qualification
Required
High school diploma or GED
2+ years customer service or logistics experience
Preferred
Bachelor's degree from an accredited institution
Basic proficiency in Microsoft Office Suite
Experience in a call center or similar customer service environment
Strong communication, prioritization, and time management skills
Attention to detail and accuracy in previous roles
Commitment to a diverse and inclusive work environment
Benefits
Medical
Dental
Vision
Federal and state leave programs as required by applicable agency regulations
Company
Beacon Hill
Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.
1001-5000 employees
H1B Sponsorship
Beacon Hill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (94)
2023 (76)
2022 (60)
2021 (77)
2020 (86)
Funding
Current Stage
Late StageLeadership Team
Amber Leslie
Executive Assistant to CEO
Amy Van Sicklin
Chief Culture Officer
Recent News
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