Acadia Insurance (a Berkley Company) · 10 hours ago
Rating Technician
Urbandale, IA, US
Full-time
Hybrid
Entry Level
1+ years expBerkley Regional Shared Services (BRSS) is a service provider for the Regional Segment of W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. The Rating Technician will be responsible for the accurate and timely rating and issuance of commercial insurance transactions, ensuring compliance with established workflows and procedures.
Commercial InsuranceInsurance
No H1B
Responsibilities
Rate and issue all transaction types using manual and automated methods for all commercial lines of business, ensuring accuracy and compliance with guidelines
Follow established authority levels, workflows, and procedures to ensure timely, accurate processing and alignment with service‑level standards
Proactively identify transactions approaching or exceeding service‑level agreements (SLAs) and taking appropriate action to ensure timely resolution
Communicate effectively with agents, underwriting, and internal partners to obtain necessary information, interpret instructions, resolve rating or policy issues, and maintain strong working relationships that support accurate transaction processing and overall operational efficiency
Take ownership of assigned training by completing required certifications, maintaining subject‑matter expertise, and applying learned skills to support accurate and efficient transaction processing
Support additional regional operating units as needed, applying technical knowledge and workflow proficiency to ensure consistent service‑level performance across the organization
Maintain strong proficiency in all software applications and tools required to perform rating responsibilities
Actively participate in team discussions, problem‑solving efforts, and the development of best practices to support team effectiveness
Contribute to continuous improvement initiatives, including identifying opportunities to enhance processes, workflows, and system functionality
Perform all other duties as assigned to support departmental goals and operational efficiency
Qualification
Required
1+ year of related experience but open to comparable experience
Strong communication skills to convey key concepts to multiple stakeholder parties
Excellent quantitative skills (i.e. add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals) to compute rate, ratio, and percent and to draw and interpret bar graphs
Excellent problem solving skills when working with multiple concrete variables in standardized situations
Proficiency with Microsoft Office suite
Strong competence and comfort utilizing software applications, various operating systems, phone systems, electronic communications, and other software and hardware as necessary
Preferred
Bachelor degree
Excellent written and verbal communication skills to: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Write routine reports and correspondence
Speak effectively before groups of customers and/or colleagues
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to consistently meet/exceed goals standards and demonstrate the WRBC Core Competencies and Innovation Behaviors
Benefits
Competitive compensation
Paid time off
Comprehensive wellness benefits and programs
Employer funded health savings account
Profit sharing
401k
Paid parental leave
Employee stock purchase plan
Tuition assistance
Professional continuing education
Company
Acadia Insurance (a Berkley Company)
Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Simone Grimes, CPA, MBA
Chief Financial Officer
Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
Recent News
2024-03-06
Coverager - Insurance news and insights
2022-06-28
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