DOGA · 5 hours ago
DOGA USA CUSTOMER SERVICE REPRESENTATIVE
Huntley, IL
Full-time
Onsite
Entry, Mid Level
2+ years expDOGA is a company with over 60 years of experience in automotive components development and production. They are seeking a Customer Service Representative to manage customer inquiries, orders, and delivery requirements effectively while supporting the Logistic department.
AutomotiveManufacturing
Responsibilities
Act as the primary point of contact for customers, ensuring inquiries, orders, and delivery requirements are managed effectively
Research and resolve issues related to customer orders and delivery performance in a timely manner
Verify customer quotes, including pricing, minimum order quantities (MOQ), and purchasing facility requirements, while cross-referencing with existing data
Establish and maintain accurate “ship-to” addresses and part number cross-references within SAP
Enter customer orders into the system and verify delivery schedules for accuracy
Upload and maintain customer material schedules on external customer websites as required
Review customer forecasts, identify changes, and update databases accordingly
Proactively utilize SAP to ensure accuracy, coordinating with DOGA IT to resolve system-related issues
Maintain accurate records and documentation in compliance with company policies and procedures
Qualification
Required
Associate's degree required; bachelor's degree preferred
Minimum 2–3 years of customer service experience, preferably within a distribution, logistics, or manufacturing environment
Fluent in English
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams
Excellent problem-solving, organizational, and communication skills
Preferred
bachelor's degree preferred
Benefits
Join a Thriving Company : Work for a rapidly growing and strategically positioned company.
Dynamic Team Environment : Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
Inclusive Culture : Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.
Company
DOGA
It began by manufacturing windshield washer/wiper kits, later expanding into direct-current motors (for motor vehicles and industry)
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-29Acquired
Recent News
capital-riesgo.es
2022-12-30
Company data provided by crunchbase