Targa Resources · 12 hours ago
Financial Systems Support Supervisor
Houston, Texas
Full-time
Onsite
Mid, Senior Level
5+ years expTarga Resources is seeking a Financial Systems Support Supervisor to lead their team responsible for supporting and optimizing financial applications. The Supervisor will manage resource capacity, issue resolution, and performance management while fostering a collaborative team culture and ensuring customer satisfaction.
EnergyFinanceLogisticsOil and Gas
Responsibilities
Lead, mentor, and develop a team of financial systems support analysts, fostering a collaborative, high performance culture
Assign daily work, set expectations, monitor progress, and ensure timely completion of support activities across key financial applications (Oracle Financials Cloud, OneStream, Waterfield, Integrify, Concur SAP, Tax applications, Workiva, Active Disclosure, etc.)
Provide ongoing coaching, performance feedback, and career development support; oversee onboarding and training for new team members
Ensure team adherence to IT processes, governance frameworks, and operational standards (SDLC, change management, incident/problem management)
Partner with the IT Manager on resource planning, workload distribution, and capacity management to ensure adequate coverage and balanced team utilization
Model strong communication, accountability, and service oriented behavior for the team
Serve as the primary escalation point for complex, high priority, or cross system issues requiring advanced functional or technical expertise
Coordinate issue resolution across internal teams, vendors, and business stakeholders to minimize downtime and maintain system reliability
Oversee the quality and accuracy of support documentation, including runbooks, troubleshooting guides, deployment steps, and operational procedures
Identify recurring issues, drive root cause analysis, and lead the team in implementing long term corrective actions
Manage vendor relationships and ensure vendor supported applications meet performance and service expectations
Communicate team performance, risks, and issue status to Finance partners and IT leadership with clarity and consistency
Collaborate with developers, business analysts, architects, and project teams to support requirements gathering, solution design, and system enhancements
Facilitate knowledge sharing within the team and across the broader IT organization
Ensure that staff continue to foster good customer relationships and experiences with the business through good listening skills, anticipation of customer needs, as well as safeguarding customer satisfaction
Other duties as assigned
Qualification
Required
Bachelor's degree in computer science, MIS, Business Administration, or equivalent work experience
5+ years of experience in application support, financial systems support, or related IT operations
2–3 years of experience supervising or leading teams, managing full time employees, contractors, or serving in an equivalent team lead capacity within a support or operations environment
Specific focus on building, delivering, and maintaining mission critical, 24x7 production systems
Experience managing vendors, vendor managed software applications, and system administrators of the applications
Experience supporting one or more of the following financial systems; Oracle Financials Cloud, OneStream, Waterfield, Tax applications, Invoicing applications
Familiarity with Waterfall and Agile methodologies
Working knowledge of ITIL concepts and experience following incident, problem, and change management processes
Experience with ticket management system. ServiceNow experience is a plus
Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals
Ability to work with employees and external resources while conveying a positive, service-oriented attitude
Facilitation, interpersonal skills, consensus building skills, and effective decision making
Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines
Willingness to travel to company locations (up to 10%)
Regular and reliable attendance
Preferred
Knowledge of the midstream (upstream, downstream) energy industry
Knowledge of commercial and trading applications like RightAngle and Allegro is a plus
Company
Targa Resources
Targa is a leading provider of midstream services as one of the largest independent midstream infrastructure companies in North America.
1001-5000 employees
H1B Sponsorship
Targa Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10BKey Investors
Stonepeak
2025-11-06Post Ipo Debt· $1.75B
2025-06-04Post Ipo Debt· $1.5B
2025-02-24Post Ipo Debt· $2B
Leadership Team
Jennifer K.
Chief Financial Officer
Julie Boushka
SVP and Chief Accounting Officer
Recent News
2026-01-07
2026-01-06
Targa Resources Corp.
2025-12-01
Company data provided by crunchbase