Bosselman Enterprises · 19 hours ago
Regional Operations Manager
Bosselman Enterprises is seeking a Regional Operations Manager to oversee the successful operation of all locations within the region. The role involves supervising staff, managing financial performance, and ensuring compliance with safety standards while maintaining a high level of customer service.
Transportation
Responsibilities
Follows and enforces all OSHA and Safety Standards set forth by the company policy and procedure manuals
Oversees all training programs that are pertinent to the locations and/or Region
Maintains a profitable business unit; achieve all budgeted goals
Ensures new employee orientation and onboarding is performed successfully
Physically attend and actively participate in the Business Review process and meetings with the leadership team, providing insights, updates, and strategic input to support business objectives and decision-making
Coordinates and assists in the hiring of General Managers
Works with recruiting team to ensure steady flow of applications
Attends technical school job fairs and other recruiting activities
Fills in as the General Manager at locations when needed
Performs inventory audits and correct inventory issues
Assists in maintaining proper product levels at all locations
Fluent with POS system along with some knowledge of computers, printer and their operation
Reviews employee scheduling to ensure coverage, fairness, and consistency
Resolves warranty claims as they arise and direct through proper channels
Performs compliance inspections and ensure that operational standards are maintained
Coordinates with maintenance and construction teams to ensure all equipment and facilities are well maintained
Communicates with the Sales & Marketing team as required
Performs routine market evaluations throughout assigned Region
Ensures a high level of cleanliness is maintained at all shops and company vehicles
Evaluates locations’ Profit and Loss statements and assist General Manager in addressing opportunities
Develops, implements, and executes sales strategies to grow business
Evaluates expenses and margins at locations to assure they are reaching their budgeted goals
Assists in evaluating, setting budgets and operating within budgetary guidelines
Ensures all shop personnel act and look professional in accordance with the policy manual
Provides friendly and competent customer service
Reports for work in a timely manner when scheduled
Follows Safety Manual & Policy/Procedure manual as described
Ensures personal and location LMS training stays current and up to date
Assist with other duties, as assigned
Directly supervise 5 or more Service Center Managers
Qualification
Required
Associate's degree (A. A.) or equivalent from two-year College or technical school; or five to eight years related experience and/or training; or equivalent combination of education and experience
Must have a working knowledge of the shop industry
Must have some knowledge of the tire industry
Must have the ability to read and understand monthly P&L statements
Must have the ability to read, follow, and implement budget controls
Must have reliable transportation and phone
Current valid driver's license and be insurable to drive
Work a minimum of 50 hours per week consisting of some 6 or 7 day work weeks with the bulk of time in the facilities
Able to work weekends, holidays, and as needed
Must be able to communicate in English. – IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members
Ability to travel by air as needed for business meetings, business review, conferences, and other work-related events
Willingness and ability to travel; hotel stays are required at minimum of 50% of the time
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl
Physical attendance at the primary work location is required
Benefits
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!