CITCO Water · 9 hours ago
Inside Sales Representative
CITCO Water is seeking an Inside Sales Representative to provide sales support to their accounts. The role involves order entry, quotations, and direct communication with account contacts, requiring effective handling of inbound and outbound sales calls.
ManufacturingWaterWater Purification
Responsibilities
Enters orders into ERP system with proper order statuses by using basic knowledge of CITCO core products and ERP system shipment status definitions
Collects and enters proper PO, Ship to Address, customer contact name and phone number, and any special delivery instructions
Communicates sales leads to outside sales staff, as well as commits any leads to CITCO CRM software
Researches and updates customer contact information, sales history, customer product pricing, vendor product pricing, and shares market pricing knowledge with coworkers
Uses general knowledge of CITCO core products to service our customers. Knowledge bases includes: General treatment chemicals, including container size options and overall function or purpose of treatment chemical. General pipe, valves, and fittings knowledge, e.g. Pipe types and O.D., Waterworks Brass, pipe fittings, fire hydrants, basic valves. General service offerings and ability to interpret and quote from standardized price lists, e.g. Wet Taps, Valve Inserts, Line Stops, Meter Testing, Meter Calibrations. General knowledge of residential meter setting materials, including basic meters and PRVs, e.g. Saddles, Corp Stops, Setters, Meter Boxes, Covers, Water meters - SRII, Accustream, iPerl
Qualification
Required
Bachelor's degree in business management, sales or related field OR 2-3 years experience
Basic knowledge of Windows and Microsoft Office programs. Basic understanding of how to use office equipment, e.g. Print, copy, fax, scan
General knowledge of CITCO core products as listed in essential functions
Preferred
Industry related internship or experience