React Health · 10 hours ago
Inside Sales, Account Manager (Remote) (Central Time Zone)
United States
Full-time
Remote
Mid Level
$80K/yr - $80K/yr
3+ years expReact Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. This role is responsible for promoting sales growth and customer satisfaction by developing new business and managing existing accounts in the home medical equipment sector.
Health CareManufacturingMedical Device
Responsibilities
Serve as inside sales contact that is responsible for development and management of home medical equipment company relationships
Expand sales by increasing business with existing accounts and developing new business by phone and video calls
Contact accounts in conjunction with company marketing and objectives
Responsible for understanding current terms and programs for specific customers and special promotions
Oversee customer service responsibilities for accounts, working with support staff to ensure quality service for customer base
Maintain CRM database to include customer information, follow-up correspondence, copies of correspondence to account, and sales analyses
Increase knowledge of our products, and industry as well as the activities and products of our competitors
Responsible for the delivery of internal targets with focus on profitable growth
Negotiate trading terms, pricing, and cost increases where relevant
Collaborate with internal teams with focus on account specific objectives
Provide clear internal and external analysis of reports with focus on performance measures
Manage customer expectations and contribute to a high level of customer satisfaction
Support or facilitate resolution of client concerns
Achieves assigned sales quota in designated accounts
Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence
Ensures all department compliance guidelines are met
Attends all meetings, in-services training, or continuing education as delegated by the supervisor
Provides customer focused interactions
Performs all duties necessary for the department as per department policies and procedures
Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department
Qualification
Required
At least three years of experience in a related field
Familiar with DME Sales Required
Must have Medical Sales industry experience
HME Sales industry a plus
Must have proficient Excel skills
Knowledge of Microsoft Office
Ability to utilize CRM
Highly organized
Strong financial and analytical skills
Great project management skills, including organization, planning, time management and prioritization
Self-motivated and able to set personal and professional goals, and able to achieve these goals with minimal supervision
Strong negotiation skills
Ability to influence and build strong relationships internally and externally
Ability to analyze and utilize data
Strong Drive & Energy levels
Preferred
Bachelor's degree
Medical Device/FDA regulations
Persistent and resilient
Excellent attention to detail and project management skills
Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people
Benefits
Plus Incentive Commission Plan (Sales)
Company
React Health
React Health provides medical devices for the treatment of sleep-disordered, breathing, and oxygen therapy.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sean Heyniger
Co-Founder. Board member
Daniel Newberry
Chief Financial Officer
Recent News
Company data provided by crunchbase