Bank of Southern California · 19 hours ago
Banking Services Officer
Walnut Creek,CA,US
Full-time
Onsite
Mid Level
$84K/yr - $99K/yr
3+ years expBank of Southern California is seeking a Banking Services Officer to provide administrative oversight of loan and deposit portfolios. The role involves coordinating documentation, maintaining client files, and ensuring effective communication with clients and management.
BankingCommercialFinanceFinancial Services
Responsibilities
Assumes responsibility for providing effective administrative support for all phases of loan and deposit account generation and maintenance:
Coordinates the preparation of deposit, loan and cash management documentation
Provides consistent client service, facilitating and directing various client requests, including but not limited to account inquiries, account transactions and wires
Mails loan, deposit and cash management paperwork. Distributes subject paperwork to appropriate personnel
Coordinates loan closings with appropriate personnel, understanding and verifying approval status prior to the release of documents
Disburses documents to Loan Officers for follow-up
Receives and screens telephone calls. Answers routine questions or directs them to appropriate personnel
Maintains client files. Regularly updates covenant tracking system, and requests and follows for required client financial information, as well as for collateral, insurance and verification documentation as needed. Monitors files to assure completeness, including appropriate approvals, as required
Strong skills utilizing the Bank’s file maintenance system, providing regular status updates to related parties/Relationship Managers, as well as recognizing and articulating areas of concern
Assumes responsibility for establishing and maintaining effective and professional business relationships with clients and external contacts:
Resolves (or refers) requests and problems promptly and courteously. Answers client questions pertaining to deposit accounts, loans, balances and payoffs
Keeps clients properly informed of Bank policies and procedures
Maintains and conveys the Bank’s professional reputation
Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and management:
Completes assigned paperwork for management and Relationship Managers. Completes records and reports promptly and accurately
Supports and assists area personnel as needed
Attends and participates in meetings as required
Keeps management informed of area activities and of any significant problems
Assumes responsibility for related duties as required or assigned:
Ability to provide support and training to Banking Services Officers. Position may include direct supervision of other Banking Services Officers
Initiates requests for appraisal quotes, providing required information to appropriate personnel and completing forms as necessary. Performs same process for necessary environmental reports
Ensures work area is clean, secure, and well maintained
Performs miscellaneous clerical and administrative functions as needed
Replaces area personnel as needed
Assists with various Cash Management responsibilities as needed:
Participates in meetings with clients to establish and/or install Cash Management products and services
Provides support to Cash Management clients as needed
Perform other duties as assigned
Qualification
Required
Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
In-depth knowledge of Bank loan and deposit products and has a broad working knowledge of Bank policies and procedures. Extensive knowledge of loan documentation and deposit documentation, with ability to accurately order and review for specialized loan and deposit product types
Basic word processing and computer database skills with knowledge of Microsoft Office applications and Bank approved systems used in tracking customer accounts
Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team
Knowledge and understanding of banking rules, regulations, laws and all policies and procedures pertaining to them including but not limited to the Bank Secrecy Act
Strong analytical ability with active listening skills
Discern potential risks to Bank related to client deposit activity and communicate concerns to appropriate personnel
Advanced ability to: Exercise discretionary judgement within CBC's framework of regulatory banking environment; Work effectively with senior management, other team members at all levels, and external contacts; Explain complex information in a clear and well composed fashion; Take initiative and prioritize tasks; good time-management, problem-prevention and problem-solving skills; Work accurately with close attention to detail; Maintain confidentiality of sensitive information; Study and apply new information
High school diploma or equivalent
Minimum three (3) years of loan servicing experience
May require a valid driver's license
Company
Bank of Southern California
Bank of Southern California offers business banking and commercial lending services.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$93MKey Investors
Castle Creek Partners
2021-01-04Post Ipo Equity· $42M
2020-06-02Post Ipo Debt· $18M
2018-04-02Post Ipo Equity· $26M
Leadership Team
Jean Carandang
EVP, Chief Financial Officer
Pamela Isaacson
Executive Vice President/Chief Administrative Officer
Recent News
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