Cushman & Wakefield · 5 hours ago
Facilities Site Advisor (FSA)
Client Site - USA - VA - Reston - 1818 Library Street
Full-time
Onsite
Entry Level
$23.80/hr - $28/hr
1+ years expCushman & Wakefield is a global leader in commercial real estate services, and they are seeking a Facilities Site Advisor to enhance the employee experience at the client’s offices. The role involves providing tactical support related to workplace tools and processes, ensuring the facility is ready for employees, and acting as a liaison between various departments to improve service delivery.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Greeting visitors and security, badging; meeting coordination
Stocking of supplies and office supply ordering; maintaining office aesthetics
Mail - receiving, delivering, shipping out, etc
Implementation of Workplace Programs and Operations (may include, but not limited to): handling internal service ticket system requests; general office repairs; furniture or internal office moves; coordinate and help facilitate safety programs; budget tracking and expenses - requisitions and purchase order processing & submission, invoice tracking, credit card expenses, departmental actuals, and accruals; monitoring space utilization and assigning work stations; new hire orientations; HR I9 processing, etc
Helps facilitate, plan, and coordinate social events sponsored by Workday Life programs, i.e., Wellbeing, Giving and Doing, Belonging and Diversity, Benefits, and more
Vendor relationship management is beneficial for the oversight of office-standard vendors such as coffee/snacks, office supplies, confidential shredding, first aid and plant maintenance, HVAC, and janitorial
Will act as the liaison with property management on all building/site issues
Serves as a liaison/support between Workplace and other departments, such as: Safety, Business Technology, Benefits, Workday Life/Employee Programs, People & Purpose, Legal & Compliance, Marketing, etc
Schedule work orders via C&W’s CMMS to ensure timely completion
Provide general overall facility management services, including continuous monitoring of office/facility
Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
Follow up with clients to ensure customer satisfaction
Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
Coordinate with outside contractors for the service and repairs of equipment
Maintain on-going communication with Property Management, contractors, client, and team
Assist with site inspection within the assigned building portfolio
Report on open and closed work orders and check the status of open work orders with the assigned party
Request, review, and submit work orders, bids, and proposals from vendors
Verify final invoice pricing and process payments in a timely manner
Assist in the monitoring and assessment of vendor performance
Train vendors on work order and billing procedures
Manage service and performance of vendors and landlords for timely completion of jobs
Schedule and document maintenance and repairs on building equipment
Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates
Qualification
Required
High School Diploma or GED equivalent
Minimum of 1 year of facilities, workplace operations and/or customer service/hospitality industry experience
Experience reconciling budgets for day-to-day workplace operations
Experience with using Microsoft Office and various other types of office software and PowerPoint
Previous customer service experience
Preferred
3+ year of facilities, workplace operations and/or customer service/hospitality industry experience
Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-22
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2026-01-22
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