Project Manager, Service Delivery jobs in United States
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CommandLink · 11 hours ago

Project Manager, Service Delivery

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. As a Project Manager within the Service Delivery team, you will manage new orders for business customers, ensuring timely and high-quality delivery of services while enhancing the overall customer experience.

Information TechnologyInternetNetwork SecuritySoftwareTelecommunicationsUnified Communications

Responsibilities

Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services
Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines
Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes
Document dependencies and priorities clearly for efficient project execution
Utilize hands-on delivery experience to drive successful outcomes for each project
Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers
Takes on additional responsibilities and projects as needed to support the success of the team and organization

Qualification

Telecommunications experienceService Delivery experienceProject Management experienceVoIPSDWAN ImplementationInternet Circuit orderingDocumenting dependenciesManaging third-party resources

Required

Minimum of 5 years experience in the telecommunications industry
Minimum of 5 years of experience in Service Delivery and/or Project Management
Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
Ability to document dependencies and priorities clearly
Proficient in effectively managing third-party resources

Benefits

Generous Medical, Dental, and Vision coverage for full-time employees
Flexible time off
401k to help you save for the future
Fun events at cool locations
Free DoorDash lunches on Fridays
Employee referral bonuses to encourage the addition of great new people to the team

Company

CommandLink

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CommandLink builds Next-Generation Software-Defined Hybrid Networks with integrated managed security.
dateFounded in 2012
location
Bothell, Washington, USA
people-size201-500 employees
web-link
https://www.commandlink.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Jason Ness
CEO
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