Full Time Assistant Manager - Promenade Shops Centerra jobs in United States
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Build-A-Bear Workshop · 11 hours ago

Full Time Assistant Manager - Promenade Shops Centerra

Build-A-Bear Workshop is a retail company that specializes in creating personalized stuffed animals. As an Assistant Workshop Manager, you will support the store manager in operations, ensuring excellent guest service and effective execution of sales strategies to drive store success.

ConsumerCustomer ServiceToys

Responsibilities

Assist the Chief Workshop Manager in determining associates’ daily assignments and directing work for associates, including managing break schedules, completing assigned tasks and daily priorities, and serving as a role model leader
Assist the Chief Workshop Manager in hiring and promotion decisions, including providing feedback and making recommendations regarding applicant selection and staff advancement
Lead and inspire your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards. Identify and communicate any possible violations to the CWM and/or DM immediately. Make recommendations on appropriate disciplinary actions and assist in delivering corrective actions to team members when violations occur. This includes store security and cash management, product confidentiality, safety, attendance, business conduct, and all other policies as communicated in the associate handbook
Drive sales as the Floor Leader, by coaching Bear Builders and creating a Guest experience that brings to life the Experience First culture throughout the workshop, effectively zoning associates, forecasting and adjusting sales based on business trends, and motivating the team to meet or exceed business targets
Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
Exercise common sense and independent judgment in responding to and leading the team to maintain operational efficiencies and adherence to store safety policies and procedures and in resolving Guest issues
Oversee inventory management processes, including receiving, stocking, and inventory counts
Assist in building and developing a high-performing team that consistently delivers an exceptional Guest experience

Qualification

Store management experienceCustomer-centric focusCommon store technologyInventory managementTeam leadershipHigh school diplomaBusiness degree

Required

2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma
Basic understanding in the use of common store technology solutions (POS, scheduling, HRIS, time and attendance)

Preferred

2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
Associate's (or higher) degree in business, management, or a related field

Company

Build-A-Bear Workshop

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Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States.

Funding

Current Stage
Public Company
Total Funding
$15M
2025-12-31Post Ipo Debt· $15M
2004-10-28IPO

Leadership Team

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Sharon John
President and CEO
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Dara Meath
SVP, Chief Technology Officer
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Company data provided by crunchbase