Volunteers of America Northern California and Northern Nevada · 19 hours ago
Veteran Services - SSVF Administrative Assistant
Mather, CA, US
Full-time
Onsite
New Grad, Entry Level
$26.78/hr - $26.78/hrVolunteers of America Northern California and Northern Nevada is a nonprofit organization dedicated to helping those in need. They are seeking an SSVF Administrative Assistant responsible for interviewing applicants for the Supportive Services for Veteran Families (SSVF) Program and providing resources and referrals to veterans and their families.
FamilyHealth CareMental HealthNon ProfitWomen's
Responsibilities
Provide screening records and client services in compliance with Volunteers of America policies and the Veterans Administration SSVF Regulatory and Funding requirements
Maintain positive interactions with applicants, VA staff and other agencies
Assist in the Maintenance of applicant files which will include personal information
Conduct telephone screenings to target the veterans most likely to be eligible for SSVF
Provide timely feedback to prospective applicants
Knowledge of available Veteran resources in all counties we serve
Perform clerical activities including reception duties, greeting the public, answering telephone, typing, filing, copying, and maintaining spread sheets, data collection, and mail distribution
Maintain office supply inventory within stated budget and control of office supplies
Establish and maintain files, records and statistical data
Keep office machines maintained, arrange for repair when necessary
Assist in maintenance of mailing lists and any document distribution
Update Call Screening Database on a weekly basis
Maintain outreach inventory supply and outreach closet
Maintain inventory of all SSVF/staff templates in Copy Room
Create and maintain vendor resource notebook, update with purchase orders, account numbers, contact info
Perform other duties as assigned by Intake Supervisor and Director
Assure a safe, non-judgmental environment for the clients
Maintain positive, professional, relationships with clients and staff
Participate in agency training sessions
Answer all phone calls to Intake Line and check messages throughout the scheduled work day
Complete Prevention Threshold Screening Form
Schedule intake appointments on google calendar
Follow up on all pending files for outstanding documents for potential SSVF clients
Assist with file organization: Create Files for all accepted Veterans and Exit files each month and file in appropriate file cabinet
Continually learn and enhance technical and interpersonal skills
Attend staff meetings/assigned training and complete required certifications, i.e. CPR, First Aid, etc
Qualification
Required
Ability to provide services to clients without ethnic or social prejudices
Working knowledge of SSVF eligibility requirements
Knowledge and experience with the low-income population
Experience in the social services field
Excellent computer skills and ability to manage data
CPR/First Aid certification required within 90 days of employment
Re-certification as necessary and T.B. testing annually
Valid California driver's license
Ability to meet the organization's insurance carrier guidelines
Strong Computer Skills (Excel, Word, Drop Box, Google Calendar)
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision-making ability
Lift and move up to 25 pounds
Stand, walk, bend, stoop, and sit frequently
Ability to climb stairs as needed
Kneel occasionally
Benefits
Paid holidays
Vacation
Health
Dental
Vision
Life
Short-term disability insurance coverage
Company
Volunteers of America Northern California and Northern Nevada
Volunteers of America is a national, nonprofit, faith-based organization providing local human service programs, as well as opportunities for individual and community involvement.
Founded in 1911
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Beaver
HR Business Partner
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